Customer Experience Team Member (Seasonal)
| Posting date: | 10 November 2025 |
|---|---|
| Salary: | £12.21 to £12.50 per hour |
| Hours: | Part time |
| Closing date: | 19 November 2025 |
| Location: | EH1 3AA |
| Remote working: | On-site only |
| Company: | ATG Entertainment |
| Job type: | Contract |
| Job reference: | 294855JCP |
Summary
Customer Experience Team Member
Are you great with customers, but looking for something a little bit different?
Do you have great availability over the festive period (Weekends, Christmas Eve through to the New Year)?
Do you thrive in a fast-paced, exciting environment?
Are you looking for a workplace which is fun, engaging and full of festive cheer?
If so, we are looking for fantastic people like you to help support the Edinburgh Playhouse over one of our busiest times of year as a member of our Customer Experience Team.
Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of ATG Entertainment’s unique venues with a busy programme of events.
If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively
encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
You do need to be aged 18+ for this position, as this role may involve the handling and sale of alcohol.
*Shift lengths are on average 3.5 hours long. If a performance begins at 7.30 pm, then the shift times are on average 6.00 pm-9:30 pm, but you may be required to stay later.*
Interested? Please click on the link to view our full Job Description.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for anygiven role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact email address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk.
Are you great with customers, but looking for something a little bit different?
Do you have great availability over the festive period (Weekends, Christmas Eve through to the New Year)?
Do you thrive in a fast-paced, exciting environment?
Are you looking for a workplace which is fun, engaging and full of festive cheer?
If so, we are looking for fantastic people like you to help support the Edinburgh Playhouse over one of our busiest times of year as a member of our Customer Experience Team.
Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of ATG Entertainment’s unique venues with a busy programme of events.
If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively
encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
You do need to be aged 18+ for this position, as this role may involve the handling and sale of alcohol.
*Shift lengths are on average 3.5 hours long. If a performance begins at 7.30 pm, then the shift times are on average 6.00 pm-9:30 pm, but you may be required to stay later.*
Interested? Please click on the link to view our full Job Description.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for anygiven role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact email address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk.