Menu

PALS and Complaints administrator

Job details
Posting date: 10 November 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 23 November 2025
Location: Reading, RG1 5AN
Company: NHS Jobs
Job type: Permanent
Job reference: C9193-25-0888

Apply for this job

Summary

To support with the administration of the PALS and Complaints teams. You will be a strong team player with excellent organisation skills. Strong MS office skills and a willingness to learn our specific IT packages. You must be well organised and have a good attention to detail with a strong customer focus. Ability to work independently and solve problems. The main functions of the role are to log incoming PALS concerns from Email, Phone and In Person. Must be able to build relationships with colleagues in other teams. Clear polite communication both written and spoken is essential.

Apply for this job