Ticket Sales Assistant
| Posting date: | 10 November 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 10 December 2025 |
| Location: | Nottingham, NG1 5ND |
| Company: | Nottingham City Council |
| Job type: | Permanent |
| Job reference: | 6410 |
Summary
Contract Type: Casual
Working Hours: 18.5 hours per week, Monday to Sunday, between 9:30am to 8:15pm
Worker Type: Onsite Worker
Salary: £24,413 - £25,185 per annum (pro-rata for part-time) or £12.65 per hour
Location: Theatre Royal and Royal Concert Hall, Nottingham, NG1 5ND
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
The Ticket Sales Assistant role is an important role for Theatre Royal and Royal Concert Hall, Nottingham providing a high level of customer service as a front line staff member and ensure that a patron’s initial contact with the venue is a positive experience. In the role you'll be part of a team answering Box Office calls to process ticket sales and customer enquiries as well monitoring the Box Office email inbox. This is a great opportunity for anyone looking for a flexible role in a thriving arts and culture organisation.
About You
The ideal candidate will have:
Experience of working in a sales environment, both in person and by phone.
Knowledge of and experience in good customer service practices.
Sensitivity to a diverse range of patrons/visitors and evidence of responding to their different needs.
Willingness to work evenings and weekends as part of a regular working week.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries, please contact Dan Baxter, Director of Marketing and Communications, by email at dan.baxter@nottinghamcity.gov.uk
Closing Date: 19th November 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Proud member of the Disability Confident employer scheme