Women and Families Specialist Support Worker
| Posting date: | 10 November 2025 |
|---|---|
| Salary: | £26,729 per year, pro rata |
| Additional salary information: | Plus £21 per on-call session. |
| Hours: | Full time |
| Closing date: | 03 December 2025 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | On-site only |
| Company: | Nottingham Central Women's Aid |
| Job type: | Permanent |
| Job reference: |
Summary
Nottingham Central Women’s Aid is working to end to violence against women and girls by providing safe accommodation, intervention programmes and support to recover following the trauma of being subjected to abuse.
We specialise in working with women and families who face multiple disadvantages and complexity of needs.
Our Domestic Abuse Specialist support team provide high-quality, pro-active, trauma-informed support and services to women and children impacted by domestic abuse. Refuge Accommodation roles will deliver needs and risk-led responses and interventions, always ensuring women and children are central to the process.
You will be part of a team providing a great supported living environment within our communal and dispersed accommodation as well as alongside our survivor recovery programmes. The Support worker role is varied, and will include:
Providing practical and emotional support and ensuring that families are provided with a safe, supportive and welcoming environment. Supporting the organisation and delivery of activities and encouraging women to participate
Taking Responsibility for practical day-to-day housing management issues including health & safety checks and fire drills as determined under agreed procedures. Promoting and maintain a high standard of housekeeping. Prepare accommodation for incoming families, ensuring rooms are clean and of a high standard.
The role
You will thrive on achieving positive outcomes for all beneficiaries from a wide variety of cultural, ethnic and socio-economic backgrounds who make contact face to face or seeking support on the phone or by email.
You will have experience and understanding of how to meet the needs of diverse communities of women and children in a fast-paced environment and will be capable of working with minimum supervision. You must be prepared to manage a wide range of duties and able to work within a confidential and safeguarding environment.
You will promote the safety of women and children and actively challenge discrimination and violence against women and girls. You will be responsible for holding a small caseload and ensure support plans and risk assessments are being adhered to, carry out support sessions, ensure comprehensive records are being kept and attend general professionals’ meetings, amongst other duties.
If you are someone who enjoys a challenge and takes pride in completing tasks properly, this is the role for you! Optional additional hours are available as is training and progression into other areas of the charity.
You should have the willingness to take part in the 24 hour on-call rota to ensure that out of hours crisis are responded to appropriately, remuneration will be additional to the basic salary. Availability to attend the refuge accommodations located in Nottingham in an emergency situation is essential and this post will be subject to a full DBS check.
The ideal candidate will:
Have relevant experience of supporting women and /or children or experience in a housing, social care or welfare type role.
Be able to build positive relationships with people from a wide range of different backgrounds, including a wide range of cultures, ages and abilities.
Have good communication skills written and verbal
Have a good understanding and awareness of safeguarding issues and be able to stay calm in challenging situations
Be committed to achieving positive outcomes for women, young people and children
Feel comfortable both lone-working and with other team members
We are an equal opportunities employer and welcome applications from all qualified or experienced individuals. We particularly encourage applications from Black, Asian, and Minority Ethnic or global majority communities of women as these groups are currently underrepresented in our organisation.
We specialise in working with women and families who face multiple disadvantages and complexity of needs.
Our Domestic Abuse Specialist support team provide high-quality, pro-active, trauma-informed support and services to women and children impacted by domestic abuse. Refuge Accommodation roles will deliver needs and risk-led responses and interventions, always ensuring women and children are central to the process.
You will be part of a team providing a great supported living environment within our communal and dispersed accommodation as well as alongside our survivor recovery programmes. The Support worker role is varied, and will include:
Providing practical and emotional support and ensuring that families are provided with a safe, supportive and welcoming environment. Supporting the organisation and delivery of activities and encouraging women to participate
Taking Responsibility for practical day-to-day housing management issues including health & safety checks and fire drills as determined under agreed procedures. Promoting and maintain a high standard of housekeeping. Prepare accommodation for incoming families, ensuring rooms are clean and of a high standard.
The role
You will thrive on achieving positive outcomes for all beneficiaries from a wide variety of cultural, ethnic and socio-economic backgrounds who make contact face to face or seeking support on the phone or by email.
You will have experience and understanding of how to meet the needs of diverse communities of women and children in a fast-paced environment and will be capable of working with minimum supervision. You must be prepared to manage a wide range of duties and able to work within a confidential and safeguarding environment.
You will promote the safety of women and children and actively challenge discrimination and violence against women and girls. You will be responsible for holding a small caseload and ensure support plans and risk assessments are being adhered to, carry out support sessions, ensure comprehensive records are being kept and attend general professionals’ meetings, amongst other duties.
If you are someone who enjoys a challenge and takes pride in completing tasks properly, this is the role for you! Optional additional hours are available as is training and progression into other areas of the charity.
You should have the willingness to take part in the 24 hour on-call rota to ensure that out of hours crisis are responded to appropriately, remuneration will be additional to the basic salary. Availability to attend the refuge accommodations located in Nottingham in an emergency situation is essential and this post will be subject to a full DBS check.
The ideal candidate will:
Have relevant experience of supporting women and /or children or experience in a housing, social care or welfare type role.
Be able to build positive relationships with people from a wide range of different backgrounds, including a wide range of cultures, ages and abilities.
Have good communication skills written and verbal
Have a good understanding and awareness of safeguarding issues and be able to stay calm in challenging situations
Be committed to achieving positive outcomes for women, young people and children
Feel comfortable both lone-working and with other team members
We are an equal opportunities employer and welcome applications from all qualified or experienced individuals. We particularly encourage applications from Black, Asian, and Minority Ethnic or global majority communities of women as these groups are currently underrepresented in our organisation.