Wellbeing Support Worjer
| Posting date: | 10 November 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 10 December 2025 |
| Location: | Bath, Bath & N E Somerset |
| Remote working: | On-site only |
| Company: | Age UK Bath & North East Somerset |
| Job type: | Permanent |
| Job reference: |
Summary
Age UK Bath & North East Somerset is a local, independent charity supporting older people in Bath & North East Somerset.
The At Home with Age UK Service is part of Age UK Bath and North East Somerset’s Home Services department.
Our Wellbeing Support Workers can assist people to continue living independently and safely in their own homes. We aim to improve a person’s overall wellbeing through the provision of domestic, practical, social and emotional support.
There is an hourly charge for this service which is available Monday to Friday between 9am and 5pm in and around Keynsham, Bath or Somer Valley.
There is no personal care or administration of medication involved in this role.
Key tasks provided by the Wellbeing Support Workers:
• Practical support including housework, laundry, ironing, meal preparation, assisting with correspondence and paying bills, taking people to appointments, shopping or on social outings.
• Emotional support through active listening, reassurance and encouragement.
• Social support by signposting people to other appropriate Age UK services and other sources of support within their local community
• Always remain alert to any changes in the person’s condition and take appropriate action as directed; report back promptly to At Home Service Lead if you have any concerns.
• Wellbeing Support Workers will use a mobile phone app to access their caseload and keep in touch with the Service Coordinators thought their shift. Daily activity including the support provided and details of any onward referrals are reported through the app. It captures accurate records of hours worked and travel expenses incurred.
Other:
1 To maintain own professional expertise, including attending training as necessary.
2 To attend Team meetings and other similar events.
3 To undertake any other duties commensurate with the post as may be agreed with your line manager.
D. General:
1 It is in the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and, if necessary, to take on tasks which are not detailed in their job description.
2 Some meetings and other events may be held out of normal office hours/may involve travel.
3 It will be necessary for the post-holder to travel to various locations throughout Bath & North East Somerset.
4. The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required.
The At Home with Age UK Service is part of Age UK Bath and North East Somerset’s Home Services department.
Our Wellbeing Support Workers can assist people to continue living independently and safely in their own homes. We aim to improve a person’s overall wellbeing through the provision of domestic, practical, social and emotional support.
There is an hourly charge for this service which is available Monday to Friday between 9am and 5pm in and around Keynsham, Bath or Somer Valley.
There is no personal care or administration of medication involved in this role.
Key tasks provided by the Wellbeing Support Workers:
• Practical support including housework, laundry, ironing, meal preparation, assisting with correspondence and paying bills, taking people to appointments, shopping or on social outings.
• Emotional support through active listening, reassurance and encouragement.
• Social support by signposting people to other appropriate Age UK services and other sources of support within their local community
• Always remain alert to any changes in the person’s condition and take appropriate action as directed; report back promptly to At Home Service Lead if you have any concerns.
• Wellbeing Support Workers will use a mobile phone app to access their caseload and keep in touch with the Service Coordinators thought their shift. Daily activity including the support provided and details of any onward referrals are reported through the app. It captures accurate records of hours worked and travel expenses incurred.
Other:
1 To maintain own professional expertise, including attending training as necessary.
2 To attend Team meetings and other similar events.
3 To undertake any other duties commensurate with the post as may be agreed with your line manager.
D. General:
1 It is in the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and, if necessary, to take on tasks which are not detailed in their job description.
2 Some meetings and other events may be held out of normal office hours/may involve travel.
3 It will be necessary for the post-holder to travel to various locations throughout Bath & North East Somerset.
4. The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.