Benefits Assistant
| Posting date: | 10 November 2025 |
|---|---|
| Salary: | £25,583 per year |
| Hours: | Full time |
| Closing date: | 24 November 2025 |
| Location: | NE61 6XH |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Northumberland County Council |
| Job type: | Temporary |
| Job reference: | ncc/TP/58/2470/MP (R1) |
Summary
We are looking to appoint a Benefits Assistant to work as part of the Benefits Team based in Morpeth, with the opportunity for flexible location working.
Fixed Term contract until 31.03.26
The role:
You will be required to process applications for Free School Meals, Disabled Persons Parking Badges (Blue Badges) and Concessionary Travel passes.
The Benefits Team continues to be high profile and provides vital support to our residents and this role is key in delivering an efficient and timely applications process.
Requirements:
You will have excellent communication skills with the ability to converse at ease with customers and provide advice in with the progress of applications to the respective schemes.
You will be confident using a range of IT systems such as Microsoft Office, Outlook and Teams.
Whilst experience/knowledge of the schemes would be an advantage, full training will be given.
For an informal discussion about the role please contact Jeanette Lee, Principal Benefits Officer (Operations), at jeanette.lee@northumberland.gov.uk
Why choose us?
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
We have some outstanding benefits and perks to offer you, including:
-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Fixed Term contract until 31.03.26
The role:
You will be required to process applications for Free School Meals, Disabled Persons Parking Badges (Blue Badges) and Concessionary Travel passes.
The Benefits Team continues to be high profile and provides vital support to our residents and this role is key in delivering an efficient and timely applications process.
Requirements:
You will have excellent communication skills with the ability to converse at ease with customers and provide advice in with the progress of applications to the respective schemes.
You will be confident using a range of IT systems such as Microsoft Office, Outlook and Teams.
Whilst experience/knowledge of the schemes would be an advantage, full training will be given.
For an informal discussion about the role please contact Jeanette Lee, Principal Benefits Officer (Operations), at jeanette.lee@northumberland.gov.uk
Why choose us?
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
We have some outstanding benefits and perks to offer you, including:
-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.