Compliance Officer
| Posting date: | 08 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 December 2025 |
| Location: | London, Millwall |
| Company: | Riverside |
| Job type: | Permanent |
| Job reference: | 5166 |
Summary
Job Title: Compliance Officer
Contract Type: Permanent
Salary: £36,069.96 per annum (£39,676.95 per annum is achieved 12 months successful performance in the role)
Working Hours: 35 Hours per week
Working Pattern: Monday to Friday, Hybrid
Location: Millwall, London ( mainly based at Millwall but will also be required to be at Arlington 1 to 2 days a week)
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Compliance Officer
To manage and process the ordering, distribution, programming and administration of fobs and keys for our residents, staff and contractors. The role also includes overseeing resident communications regarding received requests and orders, processing parking permit applications, and handling parking permit related enquiries. The officer will work closely with various teams in the business to ensure new and existing residents receive necessary access items and will support staff and contractors with fob, keys and parking needs.
About you
We are looking for someone with:
• Experience in customer service or housing operations
• Customer focused with excellent written, strong phone and verbal communication skills along with active listening and the ability to work at all levels within the business
• Strong administrative and organisational skills
• Proficiency in using databases and Microsoft Office applications.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.