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Family Link Officer Role - Part Time

Job details
Posting date: 07 November 2025
Salary: Not specified
Additional salary information: BG8 Scale point 12 £28,163 FTE (Pro rata)
Hours: Part time
Closing date: 21 November 2025
Location: Bristol, Bristol, BS13 0RG
Remote working: On-site only
Company: eTeach UK Limited
Job type: Permanent
Job reference: 1516658

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Summary

Part Time - 3 days per week Main purpose
To work closely with parents and carers to help overcome pupils’ barriers to learning, whether inside or outside school. This will involve maintaining regular communication, putting interventions in place, and liaising with relevant staff and professionals to ensure parents and carers are consistently engaged in pupils’ development and progress.
Duties and responsibilities
Working with parents and carers
o Act as the lead point of contact for the parents/carers of pupils for pastoral support
o Maintain regular communication with specific parents/carers and provide personalised support for families through issues as they arise
o Put interventions in place to encourage parents/carers’ involvement in supporting pupils’ development and progress
o Keep up to date on the latest services available in the local area so you can promote and signpost parents/carers to these via a range of communication channels (e.g. social media, newsletters, in meetings, etc)
o Carry out home visits, where required
o Implement and monitor progress of action plans, working with parents/carers to make adjustments to support as necessary
o Provide personalised support for parents/carers to help manage transition for their child
o Support parents/carers through the application process for accessing local services and help them attend relevant meetings
Working with staff and other professionals
o Work with relevant staff to identify and bring onboard pupils and parents/carers that would benefit from personalised support
o Develop action plans in consultation with relevant staff and professionals, where necessary
o Liaise and build relationships with external agencies and professionals, following up on actions where necessary
o Maintain regular communication with relevant staff to update them on individual pupils
o Assist with carrying out early help assessments
o Assist with developing and reviewing the school’s transition programme, contributing insights around the needs of parents/carers and pupils during this process
Record keeping
o Maintain accurate records of interventions and relevant meetings
o Facilitate the transfer of relevant pupil information inside and outside the school
o Complete relevant paperwork required by external agencies
Safeguarding
o Work in line with statutory safeguarding guidance (e.g. Keeping Children Safe in Education, Prevent), and our child protection and health and safety policies
o Work with the designated safeguarding lead (DSL) to promote the best interests of pupils, including sharing concerns where necessary
o Promote the safeguarding of all pupils in the school
Please note that this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the post holder will carry out. The post holder may be required to do other duties appropriate to the level of the role.

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