Locality administrator | Medway Community Healthcare CIC

Posting date:	07 November 2025
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 per annum
Hours:	Full time
Closing date:	07 December 2025
Location:	Strood and Gillingham, ME2 4UW
Company:	Medway Community Healthcare CIC
Job type:	Permanent
Job reference:	7592121/813-244-1125-LB

Summary

· Have you got an eye for detail?

· Do you have a passion for patient care?

· Do you have great communication skills?

If you answered yes, we’ve got the perfect role for you!

We are looking for Locality Administrators
• Dealing with complex and sensitive information.
• Needing to adapt your style of communication according to need and situation.
• Having problem solving skills and be able to manage expectations and use your initiative.
• Supporting the clinical teams daily with capacity and referral management and work as a key member of the coordination team.
• Also supporting performance reporting and collection of data.

If this is you we look forward to welcoming you to our team.



So what else?
• This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
• We encourage staff to get involved in exploring new ways of working and service development.
• We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
• You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print
• Informal visits can be arranged on request.
• We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
• MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Person specification



Criteria



Essential

Desirable

Qualifications

These are the minimum education and qualifications essential for the post.



Qualifications must be specific, eg NVQ Level 3, Registered General Nurse, etc.



Pleasedo not put‘general level of education’ or ‘good education’.



Eg Certificate in ******* or Diploma in *******



Study and short courses at Masters level.

Experience

Required experience should not be identified in terms of years as this could be discriminatory in terms of age.



Experience should be detailed, eg ‘significant post registration experience in *******’ or ‘proven experience in leading and developing a team’



Eg variety of previous experience in an acute care or appropriate community setting.



A recognised teaching qualification.



Setting local standards and targets.

Special knowledge / expertise

Eg demonstrate a working knowledge of national policy drivers and quality standards relating to *******



Eg publication in appropriate journals, etc

Disposition, adjustment, attitude and commitment

Eg willingness to work unsocial hours occasionally.



Flexibility and adaptability to change.



Pleasedo not put‘good sense of humour’.





Practical / intellectual skills

Eg expensive clinical and management experience.



The ability to communicate and lead.



Fundamental IT skills.





MCH values

Being caring and compassionate

The health and wellbeing of our patients and staff are my priority.

I show kindness and humanity.

I am inclusive and non-discriminatory.



Working in partnership

I ask for, respond to and offer feedback which improves the quality of our services.

I work effectively as part of my immediate team, the wider organisation and with external partners to achieve shared goals.

I take responsibility and ownership for my area of work and I meet and manage expectations.



Delivering quality and value

I raise my concerns and I am open and honest when things do not go well, learning from successes and mistakes.

I make the most of resources and reduce waste and inefficiencies.

I seek out, share and actively participate in new ideas and ways of working.



These are the core values and behaviours expected of all roles within MCH and individual performance in relation to the values is assessed in your PDR. A full description is available from your manager and the intranet.




This advert closes on Friday 21 Nov 2025

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.