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Orthopaedics Appointments Officer
| Posting date: | 06 November 2025 |
|---|---|
| Salary: | £26,240.00 to £27,928.00 per year |
| Additional salary information: | £26240.00 - £27928.00 a year |
| Hours: | Full time |
| Closing date: | 20 November 2025 |
| Location: | Ascot, SL5 7GB |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9151-25-1303 |
Summary
To ensure all phone calls are dealt with professionally and in a timely manner , adhere to Trust and local targets. To ensure all patients and visitors and treated with dignity , respect at all times. To manage booking , rebooking and cancelling appointments for your designated consultants. To ensure all clinics are filled at all times. To escalate any issues to management. To be multi skilled in your working role and able to assist in all areas of the department. To ensure demographics are checked and updated To adhere confidentiality at all times To liaise with the team leader to provide high quality service , working together as a customer focused team. To deal with patient complaints in a professional manner and resolve the issue before becoming formal.