On-Site Support Engineer
| Posting date: | 04 November 2025 |
|---|---|
| Salary: | £24,000 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | M33 |
| Remote working: | On-site only |
| Company: | Pioneering People |
| Job type: | Permanent |
| Job reference: | AC/N284/OSE-0212-43919 |
Summary
On-Site Support Engineer | Based out of Venom IT Office in Sale | £25,000 + Excellent Benefits
Join one of the UK’s fastest-growing cloud service providers and take your IT career to the next level!
At Venom IT, we don’t just keep businesses online — we power their success through cutting-edge technology, cloud innovation, and world-class support. We’re now looking for a proactive, hands-on On-Site Support Engineer to join our growing technical team in Sale.
If you love being on the move, solving problems face-to-face, and working with a variety of technology every day, this is the role for you.
What’s In It For You:
• 23 days’ holiday + bank holidays
• Birthday day off – paid!
• Private Medical Healthcare (mental health, optical & dental cashback)
• Gym membership & Reward Gateway discount scheme
• Length of Service bonuses and career development opportunities
• Auto-enrolment pension
• Free onsite parking
• Quarterly socials & annual Christmas party
Key Responsibilities of the On-Site Support Engineer:
• Installing, configuring, and supporting PCs, laptops, and tablets to company specs.
• Troubleshooting hardware and software issues with speed and precision.
• Onboarding new users using Active Directory and company systems.
• Managing internet connectivity setups, including phone hotspots and modems.
• Supporting both local and remote users in a Windows environment.
• Performing IMAC tasks (Install, Move, Add, Change) and maintaining accurate ticket records.
• Travelling to client sites (50%+ of your time) – a company vehicle will be provided wherever possible.
• Occasionally working after-hours to keep clients running seamlessly.
What We’re Looking For:
• 1–3 years’ experience in IT user support (hardware/software).
• A strong understanding of Windows OS, networking, and server environments.
• Great communication skills – confident, professional, and personable.
• Excellent troubleshooting and analytical ability.
• A positive, adaptable, and detail-focused attitude.
• A full UK driving licence (essential for site visits).
Bonus points if you have experience with:
Network cabling, data centre support, or internet connectivity troubleshooting.
Why Join Venom IT?
We’re an established, fast-growing cloud and cybersecurity MSP based in Sale, delivering secure, high-performance IT solutions to clients across the UK. You’ll be part of a close-knit, forward-thinking team that’s passionate about technology, teamwork, and continuous learning.
This is more than just a job — it’s your chance to grow into a trusted IT professional with a company that rewards initiative, skill, and energy.
Ready to take your IT career out on the road?
Apply today and become a key part of Venom IT’s on-site support team!