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Booking Clerk - Outpatients Call Centre

Job details
Posting date: 03 November 2025
Salary: £24,937.00 per year
Additional salary information: £24937.00 a year
Hours: Full time
Closing date: 07 November 2025
Location: Basildon, SS14 1EE
Company: NHS Jobs
Job type: Contract
Job reference: C9390-25-2709

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Summary

Are you interested in joining an innovative and transformed team, look no further, because we have the perfect opportunity for you! What's in it for you? Working in an innovative outpatient booking team Learn core administrative and booking team skills Learn digital skills and the opportunity to use new technology Look after the population of Essex Work with a fun team who focus on team wellbeing and support for your development Opportunity to shape the future MSE Outpatient experience and service Hybrid working opportunities** while keeping connected to your team We are looking for someone who: Is passionate about patient experience Enjoys interacting with patients Confident at reading and responding to emails and has basic IT skills Is accurate and methodical when following set processes Has good organisational skills Good stakeholder management Enjoys working as a team working and collaboration Confident with holding phone conversations with members of the public Strong customer service skills For full details please refer to the attached job description and person specification. **Please be aware that this role is site-based, with hybrid working opportunities available once you are fully competent (up to 2 days per week working from home) We reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, we are unable to provide Visa Sponsorship for this role.

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