EO - Distribution Manager (DART)
| Posting date: | 03 November 2025 |
|---|---|
| Salary: | £29,115 to £33,254 per year |
| Additional salary information: | £29,115 to £30,500 (National) £32,036 to £33,254 (London - available only for Internal candidates) |
| Hours: | Full time |
| Closing date: | 16 November 2025 |
| Location: | Exeter |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 434541/5 |
Summary
This is an exciting role within the Official Receiver Services (ORS) Distribution Team which sits within the Diverse Asset Realisation Team (DART) including some high profile work around realising assets, distributing funds and supporting work around bankruptcy and liquidation cases. This is a high profile piece of work for the agency which involves returning monies to creditors and the wider economy.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
Reporting to the Deputy Official Receiver (DART) in the Wales Regional Centre, the post holder will be responsible for management of the Official Receiver Services (ORS) Distribution team. The work focuses on the timely distribution of funds received from the recovery of assets held on bankruptcy and liquidation cases. This is a significant piece of work for the Insolvency Service which directly supports our objective of maximising returns to creditors.
The overall purpose of this role is to provide leadership to an administration team who distribute funds to relevant creditors. You will play an active role in the delivery of Key Performance Indicators (KPIs) and the wider Insolvency Leadership Space.
The team sit within the Insolvency Service's Official Receiver Services - Wales Regional Centre - division. The wider team deal with a variety of work, including the frontline work of dealing with bankruptcy and liquidation cases, administrative teams dealing with diverse asset realisations from across ORS, including all aged vesting pension, alongside management of all ORS distributions on bankruptcy and liquidation estates.
Responsibilities
- Leadership and people management: Setting direction - ensuring that colleagues understand how their work contributes to the local and annual plan. Alongside, ensuring effective delivery and throughput of case within expected timelines and to appropriate quality requirements
- Line management: Management of a team consisting of AO colleagues (which may include apprentices). Undertaking regular performance reviews, setting objectives, recognising success and ensure that absence management, performance management, conduct, health and safety, well-being and diversity issues are effectively managed
- Business and workforce planning: Ensure statistical and management information is up-to-date and use this to monitor performance and effectively manage the throughput of work
- Audit and assurance: Completing monthly audits in line with the team audit plan and aligning this to the risk register, identifying risks and implementing actions to mitigate these areas of risk. Sharing feedback and lessons learned with colleagues
- Developing self and others - acting as a role model for your own self development and ensuring that all team members have the correct skills set and a personal development plan. Be proactive in identifying development needs and opportunities and assist in providing required training and coaching
- Management of casework processes: Ensuring that distribution work is carried out in a timely manner within the terms of the legislative framework, internal policies, and best practice. Alongside distribution work, this may involve case completions, investigating complaints, management of shared inboxes, dealing with claims management companies (CMC) and other discrete tasks
- Working collaboratively: work collaboratively within the ORS WRC teams and team across the wider agency
Proud member of the Disability Confident employer scheme