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Clinical Support Desk Practitioner - Bicester
| Posting date: | 03 November 2025 |
|---|---|
| Salary: | £38,682.00 to £46,580.00 per year |
| Additional salary information: | £38682.00 - £46580.00 a year |
| Hours: | Full time |
| Closing date: | 16 November 2025 |
| Location: | Bicester, OX26 6HR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9195-25-0456 |
Summary
1) To work within a team as an autonomous practitioner and provide high quality complex clinical telephone triage using knowledge, skills, critical thinking and professional judgment supported by clinical decisions support software systems. 2)Toreviewincomingsymptombasedandhealthinformationtelephoneenquiriesandassessforurgencyandpriority. 3)Toprovide evidence basedhealthcareadvice to patients and field operational staff supportedbyclinicaldecisions software systemstofacilitateonwardreferraltootherareas within the NHSifrequired. 4)To liaise and communicate clinical information verbally and via technical links with health economy partners to ensure continuity of care for patients. 5)Toactively participate in thedelivery of Trust ambulance performance standard that are nationally determined, clinical indicators and locally negotiated performance standards. 6)Toattendandactivelyparticipateinregularteammeetingsandworkwiththe linemanagerto improveand/orconsistentlymaintainperformance. 7)Toactivelyparticipateinmonthly call audit processesincluding self-reflection. 8)ToparticipateinIndividualPerformanceReviewandDevelopment(IPRD)andPerformanceDevelopmentPlans. 9)To meet all PREP (post registration educational and practice) requirements. 10)Toensurecontinuedprofessionaldevelopmentthroughmandatorytrainingandwithinpersonaldevelopmentplans. 11)To provide evidence based clinical and professional expertise as required to operational colleagues. 12)To adhere to all local and national policies, procedures and protocols provided. 13)To comply with Clinical Governance standards including audit and customer satisfaction programmes, and to ensure continuous development of a quality service. 14)To maintain confidentiality in relation to all user and South Central Ambulance Service information, ensuring that data is only disclosed in compliance with NHS Protocols.