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Customer Service Parts Supervisor

Job details
Posting date: 30 October 2025
Salary: £30,000 to £35,000 per year
Additional salary information: Permanent work
Hours: Full time
Closing date: 29 November 2025
Location: Avonmouth, Bristol
Remote working: On-site only
Company: HireGiant (South West) Ltd
Job type: Permanent
Job reference: CUSTSERVAM

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Summary

Excellent opportunity for a Service Parts Supervisor based in Avonmouth, Bristol.

Immediate start! Permanent Job! Outstanding company! Great benefits! Easy online application!

Hiregiant have an exciting opportunity in Avonmouth, Bristol for a Service Parts Supervisor to Join a great team of friendly staff with opportunities to progress.

You will be working for a global supplier based in Avonmouth, this will be an office based role working with a team of customer service, parts advisors.

Hours and Pay
• £30,000 to £35,000 basic salary, depending on experience.
• Working Monday to Friday with optional overtime on Saturday.
• Working 40 hours per week between usually starting at 8am.

As a Service Parts Supervisor your role will involve:
• Managing calls and emails from customers, service managers and engineers
• Liaising with manufacturers and suppliers, while checking stock availability.
• Using various helpdesk information platforms.
• Producing quotations.
• Using an ERP system to assign stock to orders.
• Raising orders and dispatching goods from inventory or direct from manufacturers.
• Managing returns.
• Dealing with internal enquiries regarding pricing and availability.
• Tracking orders and providing updates.
• Supervising a team to ensure workloads are completed to a high standard.
• Ensuring health and safety concerns are identified and escalated where necessary.

Requirements
• A service and parts background.
• General level of education, English, Maths and IT.
• A positive, can-do attitude.
• Good level of customer service.

Perks of the job
• 25 days holiday + bank holiday
• Life Assurance 4 x salary
• Long service awards
• Income protection
• Discounted tickets for Bristol sporting events
• Perkbox – Global employee benefits and rewards.
• Company events
• Free hot drinks and fresh fruit
• Paid volunteering day
• EV Salary sacrifice and cycle to work schemes
• Free parking
• We even plant a tree for every new employee!

How to apply:

Simply click apply now and a member of our team will give you a call.

HireGiant – The GIANTS within recruitment!

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