Dedicated FOH Cover
| Posting date: | 30 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 November 2025 |
| Location: | EC3R 5BU |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 84807 |
Summary
Join Our Front of House Team - Dedicated Cover Role (Corporate Environment)Location: City of LondonRole Type: Full-Time, 40 hours/week Front of House Dedicated CoverReports to: Events & Booking Services Manager
Are you passionate about delivering exceptional customer experiences in a corporate setting? Mitie is seeking a polished and proactive individual to join our Front of House team as a Dedicated Cover, supporting five key areas: Reception, Client Suite, Floor Management, Hospitality Service Desk and Events Coordination.
Key Responsibilities:Reception
-Provide a 5-star welcome to all guests and clients.
-Manage check-ins, notify hosts, and handle luggage with professionalism.
-Maintain accurate guest records using ProxyClick.
-Be the face of the building—polished, well-groomed, and knowledgeable.
Client Suite
-Ensure meeting rooms and client areas are immaculate and ready for use.
-Liaise with internal teams to support VIP client visits.
-Offer concierge-style service, including local area knowledge (transport, restaurants, entertainment).
Floor Manager Support
-Conduct visual maintenance checks across communal areas.
-Report and follow up on issues via the FM Helpdesk
-Promote “One Team” culture across all supplier interactions.
Hospitality Service Desk
-Respond to service requests and queries with efficiency and care via EMS & Outlook.
-Communicate clearly via phone and email to support internal teams.
-Champion best practices and support continuous improvement.
Events Coodination
-Coordinate logistics for internal and external corporate events, including meetings, conferences, and team-building activities, ensuring seamless delivery from concept to completion.
-Liaise with vendors, venues, and internal departments to manage timelines, budgets, and expectations, maintaining clear and professional communication throughout the planning process.
-Provide hands-on support during events, managing setup, registration, and real-time problem-solving to ensure a smooth experience for all attendees.
What We're Looking For
-Experience in VIP customer service within corporate or hospitality environments.
-Strong communication skills and a confident, professional demeanor.
-Tech-savvy with MS Office (Outlook, Word, Excel, PowerPoint).
-A proactive, adaptable team player with a “can-do” attitude.
Why Join Mitie?At Mitie, diversity makes us stronger. We're proud of our inclusive culture and are committed to helping our people thrive. You'll be part of a team that values integrity, collaboration, and going the extra mile.
Ready to deliver the exceptional every day?Apply now and be part of a team that creates amazing work environments.
Are you passionate about delivering exceptional customer experiences in a corporate setting? Mitie is seeking a polished and proactive individual to join our Front of House team as a Dedicated Cover, supporting five key areas: Reception, Client Suite, Floor Management, Hospitality Service Desk and Events Coordination.
Key Responsibilities:Reception
-Provide a 5-star welcome to all guests and clients.
-Manage check-ins, notify hosts, and handle luggage with professionalism.
-Maintain accurate guest records using ProxyClick.
-Be the face of the building—polished, well-groomed, and knowledgeable.
Client Suite
-Ensure meeting rooms and client areas are immaculate and ready for use.
-Liaise with internal teams to support VIP client visits.
-Offer concierge-style service, including local area knowledge (transport, restaurants, entertainment).
Floor Manager Support
-Conduct visual maintenance checks across communal areas.
-Report and follow up on issues via the FM Helpdesk
-Promote “One Team” culture across all supplier interactions.
Hospitality Service Desk
-Respond to service requests and queries with efficiency and care via EMS & Outlook.
-Communicate clearly via phone and email to support internal teams.
-Champion best practices and support continuous improvement.
Events Coodination
-Coordinate logistics for internal and external corporate events, including meetings, conferences, and team-building activities, ensuring seamless delivery from concept to completion.
-Liaise with vendors, venues, and internal departments to manage timelines, budgets, and expectations, maintaining clear and professional communication throughout the planning process.
-Provide hands-on support during events, managing setup, registration, and real-time problem-solving to ensure a smooth experience for all attendees.
What We're Looking For
-Experience in VIP customer service within corporate or hospitality environments.
-Strong communication skills and a confident, professional demeanor.
-Tech-savvy with MS Office (Outlook, Word, Excel, PowerPoint).
-A proactive, adaptable team player with a “can-do” attitude.
Why Join Mitie?At Mitie, diversity makes us stronger. We're proud of our inclusive culture and are committed to helping our people thrive. You'll be part of a team that values integrity, collaboration, and going the extra mile.
Ready to deliver the exceptional every day?Apply now and be part of a team that creates amazing work environments.