Claims Support Assistant
| Posting date: | 29 October 2025 |
|---|---|
| Salary: | £27,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 28 November 2025 |
| Location: | Birmingham, Midlands, b3 2nu |
| Company: | IPS Group Limited |
| Job type: | Contract |
| Job reference: | 58325489 |
Summary
A highly regarded global Insurer has a key new opening to join their claims team reporting into the Birmingham office in a role that offer flexibility to blend office working and home working to suit you best.
As a Claims Support Assistant you will be part of the global claims unit supporting the London market Claims Handlers who focus on London market based claims.
You will focus on monitoring claims that are not expected to impact the business financially in support of the vision of being the highest performing specialist insurer.
You will support senior claims management staff by effectively communicating claims updates and escalations, so as to achieve high levels of satisfaction for the insured and broker through high quality service.
There will be a strong focus on data management within the role, assisting with claims data requirements. You will produce and maintain spreadsheets, claims bordereaux and databases to enhance data presentation, analysis, and storage of claims information and data.
To be considered you must have a background within insurance, either within an administrative focused claims, broking or underwriting role. You must also have excellent attention to detail and accuracy and strong communication skills.
You will be rewarded with a strong salary and benefits package combined with an excellent work life balance. The role can be home based or office based to suit you and will also offer flexibility. Although the role is advertised as a 12 Month FTC it will be budgeted to be made permanent if you are successful within the role that will be the case.
As a Claims Support Assistant you will be part of the global claims unit supporting the London market Claims Handlers who focus on London market based claims.
You will focus on monitoring claims that are not expected to impact the business financially in support of the vision of being the highest performing specialist insurer.
You will support senior claims management staff by effectively communicating claims updates and escalations, so as to achieve high levels of satisfaction for the insured and broker through high quality service.
There will be a strong focus on data management within the role, assisting with claims data requirements. You will produce and maintain spreadsheets, claims bordereaux and databases to enhance data presentation, analysis, and storage of claims information and data.
To be considered you must have a background within insurance, either within an administrative focused claims, broking or underwriting role. You must also have excellent attention to detail and accuracy and strong communication skills.
You will be rewarded with a strong salary and benefits package combined with an excellent work life balance. The role can be home based or office based to suit you and will also offer flexibility. Although the role is advertised as a 12 Month FTC it will be budgeted to be made permanent if you are successful within the role that will be the case.
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.