SIA Door Supervisor
| Posting date: | 30 October 2025 |
|---|---|
| Salary: | £13.00 to £14.00 per hour |
| Hours: | Part time |
| Closing date: | 29 November 2025 |
| Location: | Newcastle-under-Lyme, Staffordshire |
| Remote working: | On-site only |
| Company: | KBG Security Solutions |
| Job type: | Permanent |
| Job reference: | DS- Newcastle Under Lyme |
Summary
£14.00 per hour | Part-Time | Evening & Weekend Work
About the Role
KBG Security is hiring SIA-licensed Door Supervisors to join our expanding team in Newcastle Under Lyme, Staffordshire. This role involves maintaining a safe, secure, and welcoming atmosphere at local nightlife venues including pubs and bars.
You will be responsible for controlling access, ensuring compliance with licensing laws, managing challenging behaviour, and supporting both patrons and venue staff.
Key Responsibilities
Access Control & Screening
Manage entry and exit points professionally
Check IDs and perform searches as required by venue policy and licensing regulations
Maintain consistent and respectful screening procedures
Security & Incident Response
Monitor for and deter antisocial or disruptive behaviour
Deal with incidents professionally and safely, using de-escalation techniques where appropriate
Support ejections and removals in line with company protocols and licensing law
Reporting & Compliance
Adhere to venue policies and local licensing conditions
Complete incident reports and maintain clear shift records
Assist in ensuring venue capacity and safety standards are met
Communication & Teamwork
Work in coordination with other security staff, venue management, and emergency services
Maintain clear and professional communication during all incidents
Customer Interaction
Provide a visible and reassuring security presence
Engage with patrons in a respectful and friendly manner
Promote a positive experience for all guests while upholding venue rules
Shifts & Availability
Evening and night shifts, primarily on Fridays and Saturdays
Additional weekday shifts may be available during busy periods or special events
Part-time hours based on venue requirements
Pay & Benefits
£14.00 per hour
Opportunities for progression and additional responsibilities
Ongoing training and development available
24/7 support from KBG operations management
Essential Requirements
Valid SIA Door Supervisor Licence
Previous experience working in pubs, bars, or licensed nightlife venues Minimum 2 years experience.
Excellent communication and conflict management skills
Punctual, reliable, and presentable
Available to work every Friday and Saturday, unless two weeks’ notice is given
Desirable
First Aid certification or willingness to complete training
Experience completing shift logs or incident reports
Familiarity with local licensing and venue compliance requirements
Inclusion Statement
KBG Security is proud to support the Armed Forces Covenant and encourages applications from veterans, reservists, and military families. We also guarantee interviews for candidates with disabilities who meet the essential criteria for the role.
Proud member of the Disability Confident employer scheme