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Commissioning Service Manager

Job details
Posting date: 30 October 2025
Salary: £64,844 to £68,987 per year
Hours: Full time
Closing date: 11 November 2025
Location: County Hall, Trowbridge, Wiltshire, BA14 8JN
Remote working: Hybrid - work remotely up to 3 days per week
Company: Wiltshire Council
Job type: Permanent
Job reference: 5336

Summary

Commissioning – Enhancing Lives, Empowering Communities

We are excited to offer two rare and rewarding opportunities for exceptional leaders to join our passionate and forward-thinking Commissioning Team as Service Managers.

Our Commissioning Directorate plays a vital role in shaping the future of accommodation and community-based support for children, young people, and adults. We take a whole-life approach, ensuring residents are supported at every stage of their journey.

As a Service Manager, you will take the lead in managing a specialist service, working closely with the Head of Service for Adults, to drive performance and deliver outstanding outcomes.

We are currently recruiting for two key roles:

Service Manager – Quality Assurance & Performance
Lead our team responsible for provider oversight and contract monitoring, ensuring services meet the highest standards.

Service Manager – Commercial
Head up our commercial team, including the brokerage function, working with health colleagues, managing placements and packages for both adults and children with a focus on value and impact.

In both roles, you will be a subject matter expert, shaping and delivering effective commissioning strategies that make a real difference. You will support the team to deliver high-performing frontline services and champion co-production and collaboration with partners such as health services to maximise public satisfaction.

We are looking for candidates who bring:

A relevant degree or substantial experience in evidence-based commissioning and staff leadership.

Deep knowledge of commissioning practices, including working with the Care Quality Commission (CQC) and other regulatory bodies.

A strong grasp of legislation, such as the Care Act, and the ability to lead strategically in a politically diverse environment.

If you are ready to make a lasting impact and help shape services that truly enhance lives across Wiltshire, we’d love to hear from you.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.