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HR Advisor

Job details
Posting date: 27 October 2025
Hours: Full time
Closing date: 26 November 2025
Location: CV2 2DX
Remote working: On-site only
Company: ISS Facilities Services
Job type: Permanent
Job reference: 149512

Summary

HR Advisor

Contract: Healthcare

Location: Coventry, CV2 2DX

Hours of work: 37.5

Contract Type: Permanent

We are seeking a proactive HR Advisor to join our team at Coventry Hospital. In this pivotal role, you will provide expert HR guidance and support to the Key Account Director and Heads of Services, ensuring effective people management across the site.​

You will take ownership of all HR activities, including performance management, employee relations, policy interpretation, and supporting staff engagement initiatives.

Job Description

This is a hands-on, operationally-focused role where you will work closely with managers to influence decisions, foster a positive and inclusive workplace culture, and ensure compliance with both legal requirements and company standards.

​You will also play a key part in supporting organisational change, managing employee relations matters with discretion, and acting as a trusted HR partner to colleagues and stakeholders at all levels.

Key Responsibilities

Provide expert HR advice and guidance to managers and employees on performance management, employee relations, and policy interpretation.

Manage employee relations cases, including investigations, grievance and disciplinary processes.

Support service heads to ensure HR processes are followed consistently.

Assist with recruitment, onboarding, and reference checks.

Maintain accurate HR records and employee databases.

Coordinate and deliver HR-related training programs.

Support employee engagement initiatives to foster a positive workplace culture.

Provide guidance on compensation, benefits, and HR best practices.

Stay current on employment law and legislative changes to ensure compliance.

Professional and Personal Competencies/Qualifications

Strong HR advisory experience with the ability to influence managers.

Solid understanding of employment law and HR best practices.

Excellent interpersonal and communication skills; confident in customer-facing situations.

Ability to handle sensitive and confidential information with discretion.

Strong problem-solving and conflict resolution abilities.

Proficiency with Microsoft Office (Excel, Word, Outlook).

HR qualification or working towards one in Human Resources, Business Administration, or a related field.

Flexible, detail-oriented, and professional approach.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.