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Customer Service Advisor

Job details
Posting date: 24 October 2025
Salary: £28,000 to £30,000 per year
Hours: Full time
Closing date: 23 November 2025
Location: DE24 8HL
Remote working: On-site only
Company: Ambitions Personnel
Job type: Permanent
Job reference: RB/comm2410-15500

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Summary

Job Title: Customer Services Co-ordinator
Salary: Competitive
Job Type: Full-Time / Permanent
Reports To: Supply Chain Manager

About the Role

We are seeking a motivated and experienced Customer Services Co-ordinator to join our clients Customer Service team. Who will be responsible for the day to day running of key customer accounts within a busy manufacturing environment.

Key Responsibilities

• Inputting weekly schedule and purchase orders onto the system.
• Reviewing schedules / orders and raise works orders for both production / secondary operations as necessary.
• Raise purchase orders for any BOP required and monitor deliveries.
• Communicate with both customers and external suppliers.
• Communicate with internal departments as and when required.
• Co-ordinate deliveries with the warehouse
• Committing deliveries where required

Requirements

• Proven experience in a customer service role within a manufacturing environment.
• Strong communication skills.
• Good organisation skills and a keen eye for detail
• Ability to work under pressure.
• IT literate (e.g., MS Office, production software).

Benefits

• Competitive salary.
• Career development and training.
• Friendly and supportive team environment.

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