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Customer Service Advisor

Job details
Posting date: 22 October 2025
Salary: £26,500 per year
Hours: Full time
Closing date: 21 November 2025
Location: Grangemouth, Falkirk, FK3 8JB
Company: Connect Appointments
Job type: Permanent
Job reference: JM-GRA_1761138310

Summary

Connect Appointments are recruiting a Customer Service Advisor to join our Grangemouth-based client.

What's on offer?

  • Full-time permanent position
  • Monday to Friday, 8:30am to 5pm
  • Salary of £26,500 per annum

Working as a Customer Service Advisor, your duties will include:

  • Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
  • Maintaining accurate records and filing systems
  • Conducting outbound sales calls to lapsed clients
  • Chasing for outstanding billing information
  • Responding to questions and requests for information
  • Processing documents and ensuring timely submissions
  • Other general administrative duties

To be successful in this Customer Service position, you will ideally have:

  • Great communication skills
  • Previous experience in a similar environment
  • The ability to carry out general administration
  • Previous experience working with Microsoft packages
  • The ability to follow both verbal and written instructions

Interested?

Get Connected and apply now by submitting your CV, or call our team on 01324 464 951.

CAGRA