Customer Service Advisor
| Posting date: | 22 October 2025 |
|---|---|
| Salary: | £20,000 to £22,000 per year |
| Hours: | Full time |
| Closing date: | 21 November 2025 |
| Location: | DN15 |
| Remote working: | On-site only |
| Company: | Pioneering People |
| Job type: | Permanent |
| Job reference: | HS/C284/CSA-1911-43919 |
Summary
Customer Service / Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000
Monday to Friday (8 hours between 9am–6pm, flexible)
IMMEDIATE START AVAILABLE
Our client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via email and an online ticketing portal — helping customers resolve issues efficiently and with a positive attitude.
This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home.
Key Responsibilities of the Customer Service Advisor / Support Desk:
• Responding to customer queries and support tickets with professionalism and care
• Investigating issues, identifying solutions, and ensuring timely resolution
• Writing clear, friendly, and accurate replies to customers
• Collaborating with team members to maintain excellent service standards
What Our Client Is Looking For
• Confident computer user with good typing speed and attention to detail
• Quick learner who enjoys solving problems and thinking independently
• Friendly, patient, and positive communicator
• Reliable, organised, and able to manage time effectively when working from home
What’s On Offer?
• Full training and ongoing support from a helpful, experienced team
• Flexible home-based role (with initial training near DN15 9ND)
• Supportive environment where initiative and teamwork are valued
• If you’re looking for a stable, rewarding role where you can use your communication skills and technical ability to help others, our client would love to hear from you.
What’s Next?
Apply today and start your next chapter as a valued member of a dedicated support team.