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Tenancy Floating Support Worker

Job details
Posting date: 17 October 2025
Salary: £24,531.00 per year
Hours: Full time
Closing date: 30 October 2025
Location: Powys, Wales
Remote working: On-site only
Company: Pobl Group
Job type: Permanent
Job reference: 509438

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Summary

At Pobl Group, this role is best known as Floating Support Worker. We have opportunity for a compassionate, authentic and motivated person to join our Floating Support service in North-Powys on a full-time, permanent basis. You will be required to deliver tenancy related support to customers around the Newtown, Welshpool and Machynlleth area.

It is essential for the successful candidate to have access to a car, have a full driver’s licence, and be happy to transport customers in their car.

What is great about the role?

Here you will find a welcoming team who are all enthusiastic and motivated to empower the people we support to live independently. This is a really rewarding role where you will see the people we support develop and grow and build on their confidence to be able to manage their own tenancies.

Our focus is not just on providing housing related support, you have the autonomy to come up with innovative ideas, support people to have new experiences and learn new skills. Whilst supporting people to access external services with any other needs they may have, such as mental health and/or substance misuse. We strive to ensure that everyone we support receives the very best support to enable and empower them to regain control of their life and to sustain their independence. Joining our Floating Support team will give you the opportunity to learn and grow within the support sector. You will work with talented and experienced people whose passion is to support our customers. No 2 days are the same and it is especially rewarding when you see an individual’s development and they move on into their own tenancy.

Your day will consist of:

Encourage and motivate customers to engage with their community and develop life and social skills
Provide housing-related support to help customers take on and maintain a tenancy to prevent homelessness
Offer advice, information and support to customers
Complete all necessary administrative tasks related to the job, including developing risk assessments, support plans and risk management plans
Manage a caseload of customers with varying needs and levels of support
Liaise and work closely with other agencies and professionals to meet customers' needs
Assist customers with potential benefits and help them register with healthcare providers

Who we are looking for:

Please demonstrate in your application form how you:

Have knowledge of housing related support and benefit systems
Have good organisation, IT and record keeping skills
Can work part of a team and on an individual basis
Deal with difficult situations
Have good listening skills

Pobl Benefits:

Full-time, 37hrs
The exact salary for these positions is £24,531.00
Work pattern: Monday to Friday office hours although flexibility is required depending on the needs of the customers
Base/location: Office is based in Newtown, Powys but you will be expected to deliver support to customers in their own homes around the Newtown, Welsh Pool and Machynlleth area.
26 days holiday entitlement plus Bank holidays (Pro Rata)
Pension scheme
Sick Pay
Enhanced DBS which we will pay for
Time for Talking – a free counselling service
Training and progression opportunities
Pobl Wellbeing Team
Long Service Awards
Mileage Paid at 45p per mile

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262

What do you need to do now?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV with a few contact details so that we can get back in touch with you. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description.

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