Tenancy Support Worker
| Posting date: | 16 October 2025 |
|---|---|
| Salary: | £24,531.00 per year |
| Hours: | Full time |
| Closing date: | 30 October 2025 |
| Location: | Newport, Wales |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Permanent |
| Job reference: | 509425 |
Summary
At Pobl Group, this role is best known as a Scheme Support Officer. We have an exciting opportunity for a dedicated Scheme Support Officer to join our Supported Accommodation team in Newport on a Full-time (37 hrs), permanent basis.
Job Specifics:
Full-time – 37 hours
Permanent Contract
Salary for this role is £24,531.00 FTE + £62.64 sleep-in allowance
This service operates on a 24 hour basis which includes Days, evenings, Sleep-ins & weekend availability
What is great about the role?
You will be working with a diverse group of people aged 18+ from varying backgrounds, who are experiencing trauma and have complex needs. Every day is different, you’ll be learning new skills and have the opportunity to work with a variety of agencies. we engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.
Your day will consist of:
Engaging and interacting with the people we support
Delivering workshops relating to diversionary activities around individuals who have co-occurring needs and health and wellbeing
Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
Dealing with challenging behaviours in a challenging and demanding environment
Addressing any additional needs, the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol use, mental health, substance use and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
Part of your role will also include sleep-in shifts at the scheme, where you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.
Pobl Benefits:
26 days holiday, pro rata entitlement plus Bank holidays
Pension scheme
Sick Pay, rising with length of service up to 6 months full pay after 4 years (from 1st November)
Opportunity to work additional hours/overtime
Mileage is paid at 45p per mile
Basic DBS which we will pay for
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme with competitive interest rate
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities
Colleague Discount platform (from 1st November)
Blue Light Card Eligibility giving discounts at 15,000 brands
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
Job Specifics:
Full-time – 37 hours
Permanent Contract
Salary for this role is £24,531.00 FTE + £62.64 sleep-in allowance
This service operates on a 24 hour basis which includes Days, evenings, Sleep-ins & weekend availability
What is great about the role?
You will be working with a diverse group of people aged 18+ from varying backgrounds, who are experiencing trauma and have complex needs. Every day is different, you’ll be learning new skills and have the opportunity to work with a variety of agencies. we engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.
Your day will consist of:
Engaging and interacting with the people we support
Delivering workshops relating to diversionary activities around individuals who have co-occurring needs and health and wellbeing
Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
Dealing with challenging behaviours in a challenging and demanding environment
Addressing any additional needs, the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol use, mental health, substance use and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
Part of your role will also include sleep-in shifts at the scheme, where you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.
Pobl Benefits:
26 days holiday, pro rata entitlement plus Bank holidays
Pension scheme
Sick Pay, rising with length of service up to 6 months full pay after 4 years (from 1st November)
Opportunity to work additional hours/overtime
Mileage is paid at 45p per mile
Basic DBS which we will pay for
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme with competitive interest rate
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities
Colleague Discount platform (from 1st November)
Blue Light Card Eligibility giving discounts at 15,000 brands
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.