Level 3 Team Leader apprenticeship at Grove House Surgery
| Posting date: | 15 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 14 November 2025 |
| Location: | Shepton Mallet, Somerset |
| Remote working: | On-site only |
| Company: | Somerset Skills and Learning |
| Job type: | Apprenticeship |
| Job reference: |
Summary
This is a new vacancy for an apprentice to join the Patient Services Team. We are looking for an outgoing and enthusiastic individual. This is an excellent opportunity to start a career in front facing Team Leadership within the health care setting. You will learn a wide range of skills and will play an integral role in the surgery.
- Working with the Patient Services Team answering the telephone, liaising with staff and patients and accessing patient medical records
- Using EMIS our clinical IT software for patient management
- General admin tasks such as photocopying, emails, post, filing
- Writing correspondence to support doctors and other medical staff
- General administrative support throughout the practice
- Operating office equipment
- Making and receiving telephone calls- both external and internal
- Working effectively with others
- Producing a variety of documents
- Working within a strict code of confidentiality
- Having a thorough knowledge of practice policies and procedures and work within them
- Participating in an annual individual performance review
- Undertaking training as required for the better performance of the job and maintaining a record of personal and professional development
- Working well within a team, communicating and sharing
- Able to be flexible to meet the needs of the surgery
- Learn skills in the role of team management, including staff rota, monitoring of workload, one to ones and appraisals
- Working with the Patient Services Team answering the telephone, liaising with staff and patients and accessing patient medical records
- Using EMIS our clinical IT software for patient management
- General admin tasks such as photocopying, emails, post, filing
- Writing correspondence to support doctors and other medical staff
- General administrative support throughout the practice
- Operating office equipment
- Making and receiving telephone calls- both external and internal
- Working effectively with others
- Producing a variety of documents
- Working within a strict code of confidentiality
- Having a thorough knowledge of practice policies and procedures and work within them
- Participating in an annual individual performance review
- Undertaking training as required for the better performance of the job and maintaining a record of personal and professional development
- Working well within a team, communicating and sharing
- Able to be flexible to meet the needs of the surgery
- Learn skills in the role of team management, including staff rota, monitoring of workload, one to ones and appraisals