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Macmillan Cancer Information Assistant

Job details
Posting date: 14 October 2025
Salary: £35,763.00 to £43,466.00 per year
Additional salary information: £35763.00 - £43466.00 a year
Hours: Full time
Closing date: 28 October 2025
Location: London, N18 1QX
Company: NHS Jobs
Job type: Contract
Job reference: C9391-25-1951

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Summary

To interact with patients, carers or relatives to support access to high quality trusted cancer information resources and support Triage of individual patient and carer/relative needs, confidential listening, verbal and written information materials, action planning and signposting to appropriate services. Maintain a highly professional and confidential standard of work at all times. Keep up to date with knowledge of cancer support and information. To use needs assessment skills to provide appropriate information through face-to-face, email, telephone, video/social media interactions. This information will cover: The entire range of cancers The full range of cancer treatments, including novel modalities Accessing financial advice and welfare benefits support Local Support Services Survivorship issues (Living Beyond Cancer) Complementary therapies Psychosocial support Access to local/national support organisations e.g. tumour-specific charities. To document activity data (core data) for all interactions via input into the Macmillan database, and to provide the data to Macmillan and the Trust on a quarterly basis, or upon request. Collect data in a timely and accurate manner e.g. for service monitoring, audits or quality improvement initiatives.

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