Complaints Administrator
| Posting date: | 14 October 2025 |
|---|---|
| Salary: | £23,000.0 to £25,000.0 per year |
| Additional salary information: | £24,500 |
| Hours: | Full time |
| Closing date: | 04 November 2025 |
| Location: | Liverpool, Merseyside, L3 9SJ |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4732111_1760424790 |
Summary
Your new company
Are you detail-oriented, organised, and looking to gain experience in the financial services sector? I'm seeking a proactive Complaints Administrator to join a team on a 6-month fixed-term contract.
Your new role
As a Complaints Administrator, you'll play a key role in supporting the team by accurately inputting complaint data into an internal database. This is a vital function that helps the organisation track, manage, and resolve customer concerns efficiently.
Key responsibilities:
- Logging and updating complaint records in our internal systems
- Ensuring data accuracy and consistency across platforms
- Liaising with internal teams to verify complaint details
- Supporting reporting and compliance efforts
What you'll need to succeed
- Strong attention to detail and data entry skills
- Ability to work independently and as part of a team
- Good communication skills and a professional attitude
- Previous admin experience, ideally within financial services or similar
What you'll get in return
- Full-time hours (Monday to Friday)
- Hybrid working: split between Liverpool city centre office and remote work
- 6-month fixed term contract
- £24,500
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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