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Operations Manager

Job details
Posting date: 13 October 2025
Salary: £58,377.00 to £63,598.00 per year
Additional salary information: £58377.00 - £63598.00 a year
Hours: Full time
Closing date: 26 October 2025
Location: Lewes, BN7 1UE
Company: NHS Jobs
Job type: Contract
Job reference: F0026-25-0020

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Summary

1. Responsible for the appropriate delivery of services to people within a designated service area in accordance with statutory requirements, County Council policies, procedures and quality standards. 2. Manage the budgetary performance of a designated service unit within the Departmental scheme of delegation. 3. Manage performance within the context of the Performance Assessment Framework, Performance Indicators and agreed targets. 4. Achieve an effective delivery of service through the management of people, and take responsibility for the formal operation of the County Councils policies and procedures pertaining to personnel related matters e.g. grievance, disciplinary procedures. 5. Recruit and retain appropriately qualified staff to ensure the effective provision of services and co-ordinate the development of staff and their effectiveness through training and regular supervision. 6. Contribute to the development of Departmental policies and procedures in order to maintain and improve the quality of service. 7. Administer the Complaints Procedure within Departmental guidelines including complaints investigations to establish what remedial action if any is necessary. 8. Brief DMT on problems needing resolution and highlight service achievements. 9. Ensure that the Performance Development Scheme is fully implemented throughout the service managed. 10. Achieve the annual performance targets for the designated service unit and personal development targets. 11. To provide management support to Departmental out of hours services and where appropriate, participate with others on a rota 12. To undertake any other such duties as may reasonably fall within the purview of the post, as required by the manager/supervisor, ensuring that all duties undertaken are done so in accordance with departmental policies, practices procedures and standards, including Equal Opportunities/Anti-Discriminatory practice.

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