Apprentice Support Officer
| Posting date: | 11 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 November 2025 |
| Location: | Camden, Arlington House, Camden in London |
| Company: | Riverside |
| Job type: | Permanent |
| Job reference: | 4982 |
Summary
Job Title: Apprentice Support Officer
Contract Type: 1 year apprentice
Salary: under the age of twenty-one the salary £19,500.00 equating to £10.00 per hour, for apprentices 21 and over the salary £23,809.50 equating to £12.21 Per hour
Working Hours: 37.5 hours per week
Working Pattern: Rota basis
Location: Arlington House, Camden in London
Please note: This apprenticeship opportunity is exclusively open to applicants who are residents of the London Borough of Camden. This eligibility criteria is part of our partnership with Camden Council’s employment initiatives to support local talent development and ensure equitable access to career pathways for Camden residents
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Apprentice Support Officer
In this role you will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalise support that puts customers first and empowers people to achieve their goals and aspirations. Contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. Whilst in role you work towards achieving an Apprenticeship Qualification. In this role you will organising and carrying out regular planned reviews of support and risk plans, or following anincident/significant change in a customer’s circumstances, also you will engaging customers to meet agreed outcomes and develop life skills.
About you
We are looking for someone with:
• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
• Experience of delivering structured support and risk management.
• Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.
• Previous experience in positively resolving incidents.
• Demonstrate initiative and confidence to make and act on decisions.
• Competent administrative and IT skills (to be able to produce reports and other communications).
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to be considered.