Intermediate Business Analyst
| Posting date: | 10 October 2025 |
|---|---|
| Salary: | £38,000 to £47,000 per year |
| Hours: | Full time |
| Closing date: | 09 November 2025 |
| Location: | Manchester, North West, M1 1HD |
| Company: | Hippo Digital |
| Job type: | Permanent |
| Job reference: | 58147186 |
Summary
About The Role
Hippo is looking for experienced Business Analysts to join us as Intermediate Consultants with an experience in user-centred design.
If you have experience as a Business Analyst and have worked on Agile, user-centred projects, this could be a great next step for you.
You’ll be able to take complicated business problems and user needs and turn them into clear instructions for the services and products we create.
You’ll be able to translate complicated business problems and user needs into clear instructions for the services and products we create. You’ll be confident in using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients.
Hippo offers exciting chances to use your experience in a supportive place and develop your skills as a leader.
As an intermediate Business Analyst, you’ll:
- Look closely at problems and suggest different ways to improve services and products, giving clear and helpful advice.
- Plan and run meetings (workshops), build strong, lasting relationships, and make sure everyone agrees on the same goals.
- Document how businesses work, finding ways to make them more efficient.
- Use information and data to help you figure things out, explaining your business decisions clearly.
- Work with designers to create and test early versions of products, making sure they meet people's needs.
- Gather and make clear what's needed for a project, turning them into simple instructions for the team.
- Work with Product Owners and Delivery Managers to keep track of what the team will work on.
- Help with testing the product to make sure it works for users.
- Encourage the use of Agile business analysis methods to deliver useful things quickly to users and clients.
- Give advice and support to colleagues and other members of the flexible project team.
- Share good ideas and ways of working with the BA community at Hippo.
- Be willing to travel occasionally to meet clients for projects.
About the Candidate:
While you don’t need formal qualifications, we’re looking for someone who can show their skills in the following areas:
User-centred design
- You can give advice on how to design things with the user in mind and explain the Business Analyst's role in this
- You can work well with designers, influence how user research is planned, and question the research methods used
- You have some awareness of service design standards, such as the Government Digital Service (GDS) standards or equivalents
- You can gather requirements, and explain your approach to others
- You can analyse data from different sources including website analytics, research findings and use this analysis to support your team with decision making
- You've had some exposure to working in a user-centred design environment before
Analytical and critical thinking
We're looking for someone who:
- Looks carefully at information from different places and can figure out what it means and suggest what to do.
- Confidently shares what they've found with the project team and other people involved, using facts and evidence.
- Can answer questions from key stakeholders, with some support from the team.
It would also be great if you:
- Can use data to aid clear thinking.
Requirements Gathering and Management
We're looking for someone who:
- Helps to figure out what's needed for a project using different methods and can choose the best method to use.
- Helps to make sure the team has a clear understanding of what needs to be done and keeps the project plan updated.
- It would also be great if you:
- Can decide which things on the project plan are most important.
- Can help set up how the team will decide what needs to be done and keep track of it.
- Can influence how design decisions are made, such as how user research is done or how the product looks.
Modelling Methods and Techniques
We're looking for someone who:
- Can use different ways to show how things work and choose the best artefacts for the audience.
- Can find, measure, and understand ways to make business processes better or identify problem areas.
It would also be great if:
- You help others understand how to use these methods.
Working with Clients
You'd be a great fit if:
- You research and understand what's important to clients and use this to suggest what we should offer them.
- You can find common ground with other team members to work well together.
- You build on your relationships with clients to find out what challenges they need to overcome.
- You understand the goals of Hippo, our clients, and the projects you're working on
About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
Hippo is looking for experienced Business Analysts to join us as Intermediate Consultants with an experience in user-centred design.
If you have experience as a Business Analyst and have worked on Agile, user-centred projects, this could be a great next step for you.
You’ll be able to take complicated business problems and user needs and turn them into clear instructions for the services and products we create.
You’ll be able to translate complicated business problems and user needs into clear instructions for the services and products we create. You’ll be confident in using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients.
Hippo offers exciting chances to use your experience in a supportive place and develop your skills as a leader.
As an intermediate Business Analyst, you’ll:
- Look closely at problems and suggest different ways to improve services and products, giving clear and helpful advice.
- Plan and run meetings (workshops), build strong, lasting relationships, and make sure everyone agrees on the same goals.
- Document how businesses work, finding ways to make them more efficient.
- Use information and data to help you figure things out, explaining your business decisions clearly.
- Work with designers to create and test early versions of products, making sure they meet people's needs.
- Gather and make clear what's needed for a project, turning them into simple instructions for the team.
- Work with Product Owners and Delivery Managers to keep track of what the team will work on.
- Help with testing the product to make sure it works for users.
- Encourage the use of Agile business analysis methods to deliver useful things quickly to users and clients.
- Give advice and support to colleagues and other members of the flexible project team.
- Share good ideas and ways of working with the BA community at Hippo.
- Be willing to travel occasionally to meet clients for projects.
About the Candidate:
While you don’t need formal qualifications, we’re looking for someone who can show their skills in the following areas:
User-centred design
- You can give advice on how to design things with the user in mind and explain the Business Analyst's role in this
- You can work well with designers, influence how user research is planned, and question the research methods used
- You have some awareness of service design standards, such as the Government Digital Service (GDS) standards or equivalents
- You can gather requirements, and explain your approach to others
- You can analyse data from different sources including website analytics, research findings and use this analysis to support your team with decision making
- You've had some exposure to working in a user-centred design environment before
Analytical and critical thinking
We're looking for someone who:
- Looks carefully at information from different places and can figure out what it means and suggest what to do.
- Confidently shares what they've found with the project team and other people involved, using facts and evidence.
- Can answer questions from key stakeholders, with some support from the team.
It would also be great if you:
- Can use data to aid clear thinking.
Requirements Gathering and Management
We're looking for someone who:
- Helps to figure out what's needed for a project using different methods and can choose the best method to use.
- Helps to make sure the team has a clear understanding of what needs to be done and keeps the project plan updated.
- It would also be great if you:
- Can decide which things on the project plan are most important.
- Can help set up how the team will decide what needs to be done and keep track of it.
- Can influence how design decisions are made, such as how user research is done or how the product looks.
Modelling Methods and Techniques
We're looking for someone who:
- Can use different ways to show how things work and choose the best artefacts for the audience.
- Can find, measure, and understand ways to make business processes better or identify problem areas.
It would also be great if:
- You help others understand how to use these methods.
Working with Clients
You'd be a great fit if:
- You research and understand what's important to clients and use this to suggest what we should offer them.
- You can find common ground with other team members to work well together.
- You build on your relationships with clients to find out what challenges they need to overcome.
- You understand the goals of Hippo, our clients, and the projects you're working on
About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions
- Flexible benefits scheme with options of:
- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.