Operations Manager
| Posting date: | 10 October 2025 |
|---|---|
| Salary: | £35,000.00 to £37,000.00 per year |
| Additional salary information: | £35000.00 - £37000.00 a year |
| Hours: | Full time |
| Closing date: | 24 October 2025 |
| Location: | Blackpool, FY1 3JG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2084-25-0015 |
Summary
The following are the core responsibilities of the Operations Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Operations Manager is responsible for: a. Supporting the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. b. Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times. c. Overseeing the administrative elements of QOF / LES, liaising with GPs, nursing staff and administrators d. Implementing systems to ensure compliance with CQC regulations and standards e. Reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed f. Acting as the lead for recruitment including pre-employment checks and DBS g. Evaluating, organising and overseeing the staff induction programme h. Implementing and embedding an effective staff appraisal process i. Implementing and embedding an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record j. Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare k. Leading the management of the clinical system, ensuring IT security and IG compliance at all times and responding to and resolving all local IT issues l. Actively encouraging and promoting the use of patient online services m. Updating and acting as the focal point for the practice website and social media sites n. Guiding staff and developing searches and audits on the clinical system o. Reviewing and updating clinical templates ensuring they relate to current practice p. Marketing the practice appropriately to ensure patient population is stable or increasing q. Managing contracts for and highlighting issues with services i.e., cleaning, gardening, window cleaning etc. r. Guiding the team to reach QOF / LES targets (supported by the nursing and administrative leads) s. Ensuring the staff implement the practice wide approach to the management of all patient services matters t. Managing DNAs, providing data and planning tools coupled with liaison with referred repeat offenders