Centre Assistant - The Lodge
| Posting date: | 10 October 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 26 October 2025 |
| Location: | The Lodge Nature Reserve Shop, SG192DL |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | OCT20252922 |
Summary
The Lodge, Sandy has the largest stretch of heathland in Bedfordshire. This rare habitat is the place to spot some of the reserve’s iconic species such as breeding Hobbies, Nightjars, Ravens, Common Lizards and Natterjack Toads.About the RoleOur cafe and shop operations are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working on our meet and greet operation, welcoming visitors to the reserve, giving out information about our products and encouraging visitors to support our work.You will also support our cafe team, helping to serve customers, and undertaking other duties typical of a busy cafe and kitchen operation.Our work in the shop is planned via the use of rotas and would include weekend working. Full induction and training would be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.Essential skills, knowledge and experience:GCSE Maths and English or equivalent.Basic food hygiene knowledgeComputer literate.Enthusiastic approach to work.Excellent verbal and written communications skills.Ability to plan and prioritise workloads.Multitasking skillsProblem-solving skills and ability to work on own initiative.Ability to manage and respond quickly and positively to customer needs and feedback.Ability to work as part of a team.Desirable skills, knowledge and experience:Experience of working at a catering environment/visitor attraction. Knowledge of health and safety in the workplace.Knowledge of food and foodservice skills.Till operation and payment handling.This is a Permanent Part-Time role for 5 hours per week with the possibility of overtime.This advertisement will close on Sunday the 26th of October, 2025.We are looking to conduct interviews for this position from Thursday the 6th of November, 2025. For further information please contact victoria.deane@rspb.org.uk _________________________As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above._______________________We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.