Administrator / Operations Agent
| Posting date: | 10 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Pension |
| Hours: | Part time |
| Closing date: | 09 November 2025 |
| Location: | Maidstone |
| Remote working: | On-site only |
| Company: | GR Employment |
| Job type: | Temporary |
| Job reference: | 8 |
Summary
GR Employment Ltd are currently recruiting for an Operations Agent on behalf of one of our valued customers based at their Maidstone, Panattoni Park area.
As an Operations Agent, you will play a key role in ensuring that day-to-day customer activities within the Service Centre are completed to the highest standards. You’ll provide excellent customer service to both internal and external customers and will often act as the first point of contact for frontline queries.
This is a varied and fast-paced role requiring attention to detail, problem-solving skills, and a strong customer focus. At times, you will also act as the Service Centre Receptionist, welcoming and assisting visitors in a professional and friendly manner.
Shift Available:
Monday to Friday: 16:00 - 19:30
Hourly Rate: £13.01 per hour
Shift Premium: Extra £2.71 per hour after 7.00 pm
Saturday Premium: Extra £1.18 per hour
Sunday Premium: Extra £2.20 per hour
Job Responsibilities:
To provide administrative and operational tasks, answer all calls to the Service Centre
Respond to all queries in accordance with company standards
Deal with all internal and external customers professionally, visiting the Service Centre.
Manage day-to-day workload and seek support when required.
Use computer systems with numerous applications to ensure work is completed in accordance with company requirements.
Act as the Service Centre receptionist when necessary
Perform any other reasonable duties as required
Job Qualifications:
Excellent written and verbal communication skills
Good interpersonal skills
Strong computer skills
Security training will be given when required
Job Benefits:
Statutory holiday entitlement, pro rata
Ongoing support from your dedicated consultant
Weekly pay and pension scheme
Temp to perm, pending performance
As an Operations Agent, you will play a key role in ensuring that day-to-day customer activities within the Service Centre are completed to the highest standards. You’ll provide excellent customer service to both internal and external customers and will often act as the first point of contact for frontline queries.
This is a varied and fast-paced role requiring attention to detail, problem-solving skills, and a strong customer focus. At times, you will also act as the Service Centre Receptionist, welcoming and assisting visitors in a professional and friendly manner.
Shift Available:
Monday to Friday: 16:00 - 19:30
Hourly Rate: £13.01 per hour
Shift Premium: Extra £2.71 per hour after 7.00 pm
Saturday Premium: Extra £1.18 per hour
Sunday Premium: Extra £2.20 per hour
Job Responsibilities:
To provide administrative and operational tasks, answer all calls to the Service Centre
Respond to all queries in accordance with company standards
Deal with all internal and external customers professionally, visiting the Service Centre.
Manage day-to-day workload and seek support when required.
Use computer systems with numerous applications to ensure work is completed in accordance with company requirements.
Act as the Service Centre receptionist when necessary
Perform any other reasonable duties as required
Job Qualifications:
Excellent written and verbal communication skills
Good interpersonal skills
Strong computer skills
Security training will be given when required
Job Benefits:
Statutory holiday entitlement, pro rata
Ongoing support from your dedicated consultant
Weekly pay and pension scheme
Temp to perm, pending performance