Housing Options Officer
| Posting date: | 09 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 08 November 2025 |
| Location: | Bolton, BL1 1RU |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75748748 |
Summary
Grade: F scp17 £31,022 to scp23 £34,434 plus additional essential car user allowance.
Contract: 12 months fixed term
Role specifics: Must be over 18yrs of age and hold full UK driving licence.
Unfortunately, we are unable to offer sponsorship for this role.
Artificial Intelligence (AI)
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.
Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible
The Role
Make a Difference Support Resettlement and Integration in Bolton
We’re looking for a motivated, organised individual with strong communication skills to join our Resettlement & Immigration Projects Team as a Housing Options Officer. You’ll support newly arrived individuals and families with housing needs, helping them access essential services such as healthcare, education, and employment.
The role promotes integration and wellbeing through tailored support and community engagement. You’ll work closely with partners and stakeholders, maintain accurate records, and contribute to programme outcomes. This is a rewarding opportunity to help people rebuild their lives and thrive in Bolton.
About You
Although this is a Housing Officer role, its scope is much wider. With support from the Programme Manager, you’ll deliver holistic support to help newly settled individuals and families in Bolton integrate and build independence, through access to housing, healthcare, education, employment, and community life.
You'll work closely with partners to ensure tailored support and may apply relevant legislation or local guidance as needed. The role requires autonomy, strong interpersonal skills, and the ability to manage a varied workload.
While direct refugee experience isn’t essential, knowledge of housing, approaches to prevent homelessness, or experience supporting individuals to achieve positive outcomes is highly beneficial.
About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk
↗ Documents for DBS
↗ Privacy Notice
↗ Staff Benefits
↗ Our Values & Behaviours
↗ Top Tips
↗ Job Description & Person Specification
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