Night Duty Manager
| Posting date: | 09 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 November 2025 |
| Location: | Newcastle upon Tyne, NE1 3DX |
| Company: | Dakota Hospitality Limited (Dakota Hotels) |
| Job type: | Permanent |
| Job reference: | 1401324323 |
Summary
Dakota Hotel based in Newcastle are offering an exciting vacancy for the role of Night Duty Manager. As the Night Duty Manager, this role carries the responsibility of overseeing the nights team and to ensure the smooth running of the entire hotel during night time hours and the implementation of night time procedures, as well as ensuring the safety of our guests.
CONTRACT AND PAY RATE
The gross annual salary is £28,000 plus an annual incentive of £4,875 in anticipated Tronc earnings.
The role carries a permanent contract with typical hours 37.5 hours per week. The shift pattern for this role will include 4 nights working and 3 nights off per week, these nights will vary week on week. This role will also include working weekends.
PRIMARY ROLE RESPONSIBILITIES
Reporting directly to the Senior Night Manager, you will support in the leadership of the nights team as delegated. In the absence of the Senior Night Manager, you will then be the senior on duty and in charge of the night shift. Leadership responsibilities include delivering one-on-one training to new team members and completing their New Start Training Plan, managing workload through the shift, as well as ongoing performance management.
Responsible for carrying out Reception duties checking guests in and out, supporting the Bar where required, ensuring the correct running of the Night Audit, banking, and completion of the Nights Cleaning Checklist.
This role will also include the preparation and delivery of our Night Room Service menu upon order.
Knowledge of alcohol licensing and taking charge of the night shift during these hours ensuring we are adhering to legislation laws, keep the premises and our guests safe and secure, with the ability of being able to deescalate any security matters.
As the allocated Duty Manager, this role carries the responsibility of overseeing the smooth running of the entire hotel during night time hours and the implementation of night time procedures, as well as ensuring the safety of our guests.
During night shift, be proactive in dividing time between managing the Reception Desk, vigilantly carrying out property walks, and overseeing the tasks being completed by the Nights Porters.
BENEFITS
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon)
Dakota Hotels are coming to Newcastle city centre in early 2025.
Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites. Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
- A minimum of one years’ experience working as Duty Manager/Fire Warden in charge of running the nights shift for a hotel nights environment and one years experience at supervisor level or above.
- A minimum of 2 years’ experience working in a hotel environment.
- Be computer literate, with experience using a property management system such as Opera or Shiji with the ability to learn, however full training will be given.
- Great communicator and a genuine people person.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
APPLY
Please send us your up to date CV.
For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!