Corporate Centre Support (North West)
| Posting date: | 09 October 2025 |
|---|---|
| Salary: | £38,772 to £39,621 per year |
| Hours: | Full time |
| Closing date: | 24 October 2025 |
| Location: | Blackpool |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 430746/1 |
Summary
The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.
Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.
We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.
DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:
- Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
- Investing in infrastructure through planned replacement works
- Embedding sustainability in line with Government Greening Commitments (GGCs)
- Delivering cost-effective services while maintaining high standards
- Creating a professional, best-in-class working culture across the Government Property profession
Our Estates strategy ambitions have been refreshed to take us through to 2030:
- OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
- INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
- SUPPORT the drive for sustainability throughout DWP
- DELIVER: Expertly deliver improving, cost-effective services for DWP
- THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government
There is no better time to join the award winning DWP Estates team.
The ideal candidate will have experience of and be responsible for:
- Stakeholder Relationships: Establish and maintain professional relationships with various stakeholders to ensure effective customer interface, quality service delivery, and issue resolution
- Operational Oversight: Oversee all service delivery by Estates and their supplier partners, fostering a positive team spirit and focusing on top priorities
- Customer Feedback: Develop ways to gather and respond to customer feedback, encouraging teamwork within the team and across the supplier network
- Strategy and Handover: Manage the transition from construction to operation, establishing handover procedures and working with stakeholders to set priorities and objectives
- Onsite Presence: Be the face of Estates, attend onsite meetings, gain knowledge of the Corporate Hub requirements and support customer insights for the effective running of the hubs
- Issue Resolution: Liaise with Estates departments, suppliers and stakeholder to resolve building services-related operational issues
- Escalation Point: Act as an escalation point for issues, working with supplier partners to resolve them promptly
- Health & Safety: Manage Health & Safety obligations, addressing non-compliance and staying alert to emerging issues
- Service & Process Development: Ensure services are developed in line with operational requirements and contribute to and approve changes to operating processes, in partnership with the Integrator Supplier Partners
- Commercial Assurance: Provide commercial assurance and support to Estates colleagues, ensuring approvals are received for Corporate Hub buildings
- Supplier Performance: Oversee supplier performance to ensure compliance with established standards
- Programme Support: Support programme leads to ensure building projects at the hubs are delivered on time and within budget
Proud member of the Disability Confident employer scheme