Referrer Relationship Lead
| Posting date: | 08 October 2025 |
|---|---|
| Salary: | £30,000.00 per year |
| Additional salary information: | £30000.00 a year |
| Hours: | Full time |
| Closing date: | 15 October 2025 |
| Location: | Northampton, NN3 6JA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0325-25-0046 |
Summary
KEY RESPONSIBILITIES You will quickly build strong and effective working relationships withhospital partnersand the wider Northampton Team, as well as working with the Support Office Engagement and Marketing Teams. You will develop a solid and practical understanding of the local referral community. You will ensure that both NHS and Private services are promoted and communicated to the local referral community and support local marketing activity to drive private sales. You will work closely with our Private Patient Lead. Building on local knowledge and utilising referral data, you will identify who are the leading referrers (GPs and & Optometrists) across the territory, and create a focused action plan based on the type and location of the store that require additional support to understand the benefits of offering Northampton Newmedica as the Ophthalmology referrer of choice. Ensure all marketing literature used is up to date and kept refreshed enabling our referring partners to have the correct and relevant information on hand to give to their patients. Be able to have professional and engaging conversations with store partners, directors, optometrists and other store colleagues. Maintain a committed approach to continued professional development and clinical governance, including participating in appraisal process, clinical audits and research as required. To work with the Partners to promote, plan and deliver our annual CPD programme aligned to the requirements of the territory, and the clinicians [this will involve working occasional evenings throughout the year to support the delivery of the CPD & Engagement Programme] Governance Implement all applicable company policies, procedures and protocols to meet Care Quality Commission Key Lines of Enquiry, and to promote best practice, including complying with the Caldicott Principles and the Data Protection Act 1998, specifically with regards to: - Patient Confidentiality - Health & Safety - Infection Control - Equality and Diversity - Risk management - Safeguarding Support any operational and clinical audit activities and research. Business Development Assist in identifying new opportunities within the service or locality Support the service annual Events programme to promote the capability of the service and grow referral activity