Academic Programmes Officer
| Posting date: | 08 October 2025 |
|---|---|
| Salary: | £33,867 to £37,254 per year |
| Additional salary information: | plus competitive pension |
| Hours: | Full time |
| Closing date: | 27 October 2025 |
| Location: | WC1N 1AZ |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Frontline |
| Job type: | Permanent |
| Job reference: |
Summary
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Programme Management is the central function that allows the Approach Social Work programme to operate nationally, and at scale. We ensure the smooth and efficient delivery of the programme, from acceptance to graduation.
The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants' academic programme journeys are well-administered. The Academic Registry team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.
The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme.
You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.
We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.
Programme Management is the central function that allows the Approach Social Work programme to operate nationally, and at scale. We ensure the smooth and efficient delivery of the programme, from acceptance to graduation.
The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants' academic programme journeys are well-administered. The Academic Registry team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.
The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme.
You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.
We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.