ICT Support Officer
| Posting date: | 08 October 2025 |
|---|---|
| Salary: | £25,583 per year |
| Hours: | Full time |
| Closing date: | 02 November 2025 |
| Location: | Arnold, Nottingham |
| Remote working: | On-site only |
| Company: | Gedling Borough Council |
| Job type: | Temporary |
| Job reference: | PIT06A |
Summary
Temporary contract - 24 months.
Full time – 37 hours per week.
Are you passionate about delivering efficient and secure ICT services? Do you thrive in a dynamic environment where your technical skills make a real difference? We’re looking for a proactive and customer-focused ICT Support Officer to join our team and help drive the Council’s digital capabilities forward.
What you’ll be doing:
• Be the first point of contact on the ICT Service Desk, diagnosing and resolving issues promptly.
• Manage user authentication and access control, ensuring secure and authorised access.
• Lead day-to-day ICT procurement, from sourcing quotes to managing inventories.
• Manage Print Room operations and day to day backup processes.
• Provide expert advice and support to ICT users across the organisation.
A full description of the role can be found in the supporting documents on our website.
In return for your efforts and commitment in the role we can offer you excellent working conditions, including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly discounted gym membership at Gedling’s five Leisure Centres. The Council offices are situated in an award-winning park within easy reach of Nottingham City Centre and rural Nottinghamshire and include free on-site car parking.
If you would like to discuss the role in more detail, please contact John Staniland on 0115 901 3870.
Full time – 37 hours per week.
Are you passionate about delivering efficient and secure ICT services? Do you thrive in a dynamic environment where your technical skills make a real difference? We’re looking for a proactive and customer-focused ICT Support Officer to join our team and help drive the Council’s digital capabilities forward.
What you’ll be doing:
• Be the first point of contact on the ICT Service Desk, diagnosing and resolving issues promptly.
• Manage user authentication and access control, ensuring secure and authorised access.
• Lead day-to-day ICT procurement, from sourcing quotes to managing inventories.
• Manage Print Room operations and day to day backup processes.
• Provide expert advice and support to ICT users across the organisation.
A full description of the role can be found in the supporting documents on our website.
In return for your efforts and commitment in the role we can offer you excellent working conditions, including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly discounted gym membership at Gedling’s five Leisure Centres. The Council offices are situated in an award-winning park within easy reach of Nottingham City Centre and rural Nottinghamshire and include free on-site car parking.
If you would like to discuss the role in more detail, please contact John Staniland on 0115 901 3870.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.