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Receptionist/ Admin

Job details
Posting date: 08 October 2025
Salary: Not specified
Additional salary information: pensions
Hours: Part time
Closing date: 07 November 2025
Location: WS1 3PS
Remote working: On-site only
Company: Anand Sinha and partners
Job type: Permanent
Job reference:

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Summary

Brace street Health Centre are looking to recruit a Receptionist/Administrator for our small yet very busy practice.

The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff.

The post is for part time hours Mon-Fri and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave.

Main duties of the job
The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.
The successful applicant must also have:
1. Excellent communication skills, including a good telephone manner.
2. Good level of I.T skills and knowledge (experience of Emis Webb preferred but not mandatory).
3. Ability to work as both part of a team and independently.
4.Be available to open/close surgery at appropriate times.
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
Making appointments
Taking requests for prescriptions
Deal with general enquiries
Contacting other providers
Reception Duties
Register new patients
Greet and direct patients and visitors
Making appointments
Handing out prescriptions
Ensure outstanding queries are explained and handed over to the next shift, as necessary
Respond to needs of doctors and nurses during surgery
Deal with general enquiries and complaints
Prescriptions
Dealing with requests for repeat prescriptions
Raising prescriptions as per Practice protocols
Dealing with queries relating to repeat prescriptions
General
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary



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