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Parts / Customer Advisor

Job details
Posting date: 08 October 2025
Hours: Full time
Closing date: 07 November 2025
Location: TA18 7AW
Remote working: On-site only
Company: Crewkerne Horticultural
Job type: Permanent
Job reference:

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Summary

We are looking for an enthusiastic individual to join our successful team, who can demonstrate their passion for excellence, commitment and drive to succeed. Experience in the horticultural / agricultural or automotive parts and accessory supply business would be beneficial but isn’t essential.

Working within a small team, the successful applicant’s duties and responsibilities will include but not be limited to:

Identify and order parts for customer taken by telephone, email and at the shop counter.

Identify and order parts for the workshop and sales department.

Receive spare parts orders and allocate to the correct binning locations.

Pick orders accurately and supply to workshop and customers.

Assist with the management of stock control.

Answering the telephone, assisting in the showroom and generally assisting customers in the store.

Handle customer enquiries about spare parts, provide technical support, and offer assistance with parts selection.

Support sales of spare parts, garden machinery, and related products.



We are looking for someone who has the following skills:

Excellent communication skills.

Team player and willing to help others.

Interpersonal skills – cheerful with a positive ‘can do’ attitude.

Ability to prioritise workload.

Attention to detail.

Ability learn and adapt to new challenges.

Ambitious, keen and willing to learn.

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