Neurodiversity Receptionist/ Administrator | Berkshire Healthcare NHS Foundation Trust

Posting date:	08 October 2025
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 per annum , pro rata
Hours:	Part time
Closing date:	07 November 2025
Location:	Reading, RG1 5LR
Company:	Berkshire Healthcare NHS Foundation Trust
Job type:	Permanent
Job reference:	7535146/371-CFS591-A

Summary

BHFT is looking for an experiencedadministrator/receptionistto work in ourSpecialistservicesteambased atour clinic at25 Erleigh Road, Reading.Mustbeflexible, love working in a busyclinic and able to juggle competing priorities.


The role isadministrationwithin Specialist Services, working in the Adult ADHDservice acrossthe ADHD Diagnostic and Medicationpathways.Therole is part time – 4 days a week.Non negotiableworking days are Thu and Frireception .


Admin tasks


Reception Thu and Fri

• Welcome all visitors to the site and announce them to the relevant services

• Take all external and internal calls

• Maintain good relationships with clients,staffand other agencies

• Organise andmaintainroom bookings, maximising the utilisation of space

• Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail

• Report any faults with equipment,systemsand/or maintenance issues to theappropriate service/agency

• Assistin the efficient andaccuraterecording of data in all electronic systems

• Create access packs fornew staffmembers

• To cover reception as and whenrequiredeglunch cover, sickness or leave cover


Administration tasks

• processingreferrals

• optingclients into the service

• sending outcorrespondenceto clientsand GPs

• contactingclientsto book appointments

• recordingall interactionsusing BHFTpatient recordsystems

• any other administrative tasksas directed by the business support manager

• To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks


Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for this role:

1. Must be reliableand dependable

1. Must havegood timemanagement skills and be able to prioritise

1. Previousexperience of working in a similar setting desirable but not essential

1. Ability to work flexibly as part of a team

1. Good communicationskills


For further information about the role, please see attached job description and person specification.


We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.


We’recommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.


We welcome a conversation about flexibility and any other questions you may have. Pleasedon’thesitate to call:Zetat To on 0118 904 7623who’llbe delighted to help.



Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submityour application as soon as possible



This advert closes on Wednesday 15 Oct 2025

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About Disability Confident

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