Administrator/Receptionist
| Posting date: | 07 October 2025 |
|---|---|
| Salary: | £13.0 to £15.0 per hour |
| Additional salary information: | £13-£15 per hour |
| Hours: | Full time |
| Closing date: | 06 November 2025 |
| Location: | Stoke-on-Trent, Staffordshire, st1 3au |
| Remote working: | On-site only |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4730148_1759836632 |
Summary
Temp to Perm Reception Administrator role
Stoke-on-Trent
Immediate Start for the right candidate
Your new company
You'll be joining a professional and welcoming organisation based in Stoke-on-Trent, where the focus is on delivering high-quality service and support to learners, employers, and visitors. This is a temporary to permanent opportunity, offering a chance to become a valued part of a dedicated administrative team.
Your new role
As a Receptionist Administrator, you will be the first point of contact for all visitors. Your responsibilities will include:
- Greeting and assisting visitors in a professional and friendly manner
- Managing phone calls, emails, post, and deliveries
- Maintaining a tidy and professional reception area
- Supporting the enrolment process for apprenticeships and training courses
- Maintaining accurate learner and employer records
- Preparing and distributing documents, letters, and reports
- Scheduling appointments, meetings, and room bookings
- Assisting with administrative tasks for marketing and events
- This role requires flexibility to work between 8:30am-5:00pm Monday to Thursday and 9:00am-3:00pm on Fridays, with occasional evening work as needed.
What you'll need to succeed:
To be successful in this role, you'll need:
- Previous experience in a reception or administrative role
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to prioritise tasks and meet deadlines
- A friendly, approachable, and professional manner
What you'll get in return
- Competitive hourly rate: £13.50 - £14.50 per hour, depending on experience
- Opportunity for the role to become permanent
- Supportive working environment with opportunities for development
- Flexible working hours with potential for part-time/job share arrangements
- Experience in a dynamic and impactful sector
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk