Health Care Support Worker
| Posting date: | 07 October 2025 |
|---|---|
| Salary: | £19,256.80 per year |
| Additional salary information: | £19256.80 a year |
| Hours: | Full time |
| Closing date: | 19 October 2025 |
| Location: | Kidderminster, DY11 6AG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0125-25-0002 |
Summary
Clinical Responsibilities: Provide personal care including washing, dressing, toileting, and mobility support, always ensuring dignity, comfort, and respect for the individual. Support patients to maintain independence, choice, and control over their care, delivering person-centred support that reflects individual needs and wishes. Assist with eating, drinking, and medication prompts as directed, always ensuring safe and supportive care. Observe and promptly report any changes in patient condition to the appropriate member of the clinical team. Follow infection prevention and control procedures consistently to maintain a safe and hygienic environment. Deliver care within both Day Hospice and Hospice at Home services, supporting group activities, therapies, respite, and end-of-life care visits. Record all care given accurately and promptly using electronic patient records. Contribute to multidisciplinary team (MDT) discussions and care planning to ensure holistic support for patients and families. Promote dignity, compassion, and choice in all aspects of care, supporting advanced care planning in line with patient preferences. Teamwork & Communication: Work collaboratively with nursing colleagues, therapists, volunteers, and the wider Care Services team to provide seamless, high-quality care. Communicate clearly, compassionately, and sensitively with patients, families, carers, and colleagues. Support volunteers and new team members, helping them feel included and confident in their roles. Share information appropriately within the team to maintain continuity and safety of care. Demonstrate a positive, flexible approach, responding to the changing needs of the service and supporting colleagues when required. Education & Quality Improvement: Take part in audits, reviews, and infection control activities to maintain high clinical standards. Maintain awareness of CQC requirements and contribute to the delivery of safe, effective, and responsive care. Participate in training, supervision, and reflective practice to support personal and professional development. Contribute ideas for service improvement, helping to develop care practices that enhance patient experience. Professional Responsibilities: Act in accordance with KEMP Hospice policies, procedures, and values at all times, ensuring professionalism and confidentiality. Manage workload effectively, prioritising tasks to ensure timely and safe delivery of care. Uphold the values of KEMP Hospice by demonstrating compassion, integrity, and accountability in all aspects of the role. Represent KEMP Hospice positively in all interactions, promoting our mission and commitment to quality care Engage fully in ongoing learning and development to maintain and enhance skills and competencies. Support a culture of safety, wellbeing, and inclusivity within the workplace. All KEMP Hospice employees are expected to: Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence. Support and encourage harmonious internal and external working relationships. Make a positive contribution to fundraising and raising the profile of the Hospice. Provide support and advice to colleagues within KEMP within your area of expertise by working closely with the Multi-disciplinary Team within KEMP Always behave in a professional manner, reflecting and maintaining KEMP values as set out in the KEMP way.