Receptionist/Patient Administrator
| Posting date: | 06 October 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Cirencester, GL7 1UY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9327-25-0934 |
Summary
To participate in the smooth running of the department on a day to day basis. To be responsible for working with colleagues and managers to ensure service delivery To communicate effectively with all grades of staff. To adhere to trust policies and procedures and to abide by any employment laws. Undertake Receptionist duties in Endoscopy acting as a first point of contact for the organisation, maintaining a calm and appropriate manner in a variety of situations and seek support as required To undertake telephone duties taking calls, dealing with enquiries, taking and passing on of messages and communicate with internal and external agencies using phone/email/letters/forms. To communicate effectively with patients showing regard for their individual needs and for their right to confidentiality. Patients may be upset or distressed and they may have difficulties with communication To ensure all patient notes are available for clinics and are accurately prepared prior to their procedure and any outcomes following the procedure are actioned in a timely manner. Patient notes are accurately traced and stored safely within the department. Assist with any requests for notes and accurate tracking of movement of notes. To participate in the opening of post. To have awareness and understanding of universal precautions, health and safety / infection control / PPE. To participate in maintaining a safe environment for patients in the department. Being aware of the security of the department, patients and equipment To use equipment safely and appropriately, following local instruction. To be proficient in the moving and handling techniques required in department. Undertake such other duties related to the work of the organisation as may be assigned. To undertake learning and development opportunities within the area of work To work in other departments within the hospital as staffing levels dictate To work across other sites in GHCNHST when/if required This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas