Customer Service Advisor
| Posting date: | 06 October 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 05 November 2025 |
| Location: | LE11 |
| Remote working: | On-site only |
| Company: | Thorn Baker Recruitment |
| Job type: | Temporary |
| Job reference: | 192727-1121 |
Summary
£12.21 per hour
30 hours per week
Experience within an industrial environment is essential
Office-based Fridays | Hybrid working
Temporary role
We're looking for a Customer Service Advisor to join a busy, friendly team based in Loughborough.
This is a great opportunity for someone with strong communication skills who enjoys helping customers and solving problems.
What you'll be doing:
- Responding to customer queries via phone, email, and online systems
- Helping customers with orders, deliveries, returns, and general enquiries
- Investigating and resolving issues quickly and professionally
- Logging all communication accurately and following up where needed
- Working with other departments to make sure customer needs are met
- Keeping product and service information up to date
What we're looking for:
- Previous customer service experience (office or contact centre)
- Confident communicator with great attention to detail
- Able to multitask and stay organised in a fast-paced environment
- Proactive, helpful, and a team player
- Comfortable using computers and CRM/ticketing systems
If this is not for you then the perfect position could be waiting for you on our website. We have more great roles on our jobs page, why not take a look here: https://www.thornbakerindustrial.co.uk/job-search
Key Skills: Customer Service, Customer Service Advisor
SKILL01