Housing Officer
| Posting date: | 03 October 2025 |
|---|---|
| Salary: | £33,951 per year |
| Additional salary information: | £33,951 plus £1000 annual essential car user allowance |
| Hours: | Full time |
| Closing date: | 26 October 2025 |
| Location: | Lewes, East Sussex |
| Remote working: | On-site only |
| Company: | Southdown |
| Job type: | Permanent |
| Job reference: | 0295 |
Summary
Location: Office base in Lewes; working flexibly between the office, site visits and home
Salary: £33,951 plus £1000 annual essential car user allowance
Hours: 37 hours per week
What you’ll be doing:
We are a specialist landlord of supported housing for around 550 tenants and shared owners across Sussex, often in partnership with Local Authorities and other Registered Providers providing housing for vulnerable individuals across the Sussex area.
We provide support for our tenants to help them manage their tenancy and maintain their home. In addition, around one in six of our tenants receive support from our learning disability support services.
Working within a dedicated and experienced housing management team and reporting to the Manager, Housing Services, you will work collaboratively with in-house support staff and key stakeholders to provide a sensitive and responsive service to tenants with identified support needs.
You will ensure that rents and service charges are well managed and that tenancy issues and anti-social behaviour issues are responded to appropriately and in line with housing regulations.
Whilst we are ideally looking for someone with a background in Supported or General Needs Housing, we will also consider applications from applicants without a housing background if they can demonstrate skills which meet our person specification.
Perks and benefits:
Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover
Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
25 days paid holiday plus bank holidays.
Knowledge, skills and experience
What you’ll need for the role:
Have the skills to provide a person-centred, efficient and responsive housing management service to tenants with support needs.
Great communication and organisation skills as well as demonstrating initiative and being solution focused.
Being able to manage the work of a Housing Assistant and work collaboratively with them to ensure that all essential tasks across the patch are completed in a timely manner.
An enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.
A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
What would be nice:
Experience in tenancy sustainment support, working with vulnerable adults with complex mental health needs.
Good understanding of Safeguarding and housing law.
A working knowledge of Health and Safety and Compliance and understanding of the associated legal framework.
Knowledge of property maintenance and repairs.
Training:
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply:
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.
Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified.
We encourage you to submit your application as soon as possible to avoid disappointment.
About Southdown
Contact information:
Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at jobs@southdown.org
We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.
Salary: £33,951 plus £1000 annual essential car user allowance
Hours: 37 hours per week
What you’ll be doing:
We are a specialist landlord of supported housing for around 550 tenants and shared owners across Sussex, often in partnership with Local Authorities and other Registered Providers providing housing for vulnerable individuals across the Sussex area.
We provide support for our tenants to help them manage their tenancy and maintain their home. In addition, around one in six of our tenants receive support from our learning disability support services.
Working within a dedicated and experienced housing management team and reporting to the Manager, Housing Services, you will work collaboratively with in-house support staff and key stakeholders to provide a sensitive and responsive service to tenants with identified support needs.
You will ensure that rents and service charges are well managed and that tenancy issues and anti-social behaviour issues are responded to appropriately and in line with housing regulations.
Whilst we are ideally looking for someone with a background in Supported or General Needs Housing, we will also consider applications from applicants without a housing background if they can demonstrate skills which meet our person specification.
Perks and benefits:
Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover
Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
25 days paid holiday plus bank holidays.
Knowledge, skills and experience
What you’ll need for the role:
Have the skills to provide a person-centred, efficient and responsive housing management service to tenants with support needs.
Great communication and organisation skills as well as demonstrating initiative and being solution focused.
Being able to manage the work of a Housing Assistant and work collaboratively with them to ensure that all essential tasks across the patch are completed in a timely manner.
An enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.
A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
What would be nice:
Experience in tenancy sustainment support, working with vulnerable adults with complex mental health needs.
Good understanding of Safeguarding and housing law.
A working knowledge of Health and Safety and Compliance and understanding of the associated legal framework.
Knowledge of property maintenance and repairs.
Training:
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply:
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.
Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified.
We encourage you to submit your application as soon as possible to avoid disappointment.
About Southdown
Contact information:
Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at jobs@southdown.org
We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.