IT Projects & Support Officer
| Posting date: | 03 October 2025 |
|---|---|
| Salary: | £38,000 per year, pro rata |
| Hours: | Full time |
| Closing date: | 02 November 2025 |
| Location: | YO8 5DD |
| Remote working: | On-site only |
| Company: | GBUK Group |
| Job type: | Permanent |
| Job reference: |
Summary
GBUK Group is a rapidly growing company comprised of award-winning specialist companies that excel in providing enteral feeding, critical care, patient handling and vascular access devices and services. Our primary goal is to enhance patient care through our innovative solutions. With a network of over 1,500 suppliers supporting the NHS, we have established ourselves as a top 20 supplier since our inception in 2008.
Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.
At GBUK Group, our culture is deeply rooted in our core values of Solution Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.
GBUK Group is committed to globally enhancing patient care by being the leading specialist provider of enteral, critical care and patient handling products and services. Combined with innovative market leading solutions. GBUK Group enables healthcare professionals to treat patients with confidence; safely and efficiently.
We are seeking a candidate to provide a mix of technical support alongside helping deliver IT projects that strengthen GBUK Group’s cybersecurity posture, transform business systems and enhance the entire IT estate. This is a key part of the IT Team and is a hands on role that involves investigating and diagnosing technical issues related to hardware, software and network systems whilst also getting involved in exciting projects to advance business capabilities.
Duties will include:
• Project support – coordinating project activities and supporting the IT Manager and wider team to ensure projects progressed, risks managed, and issues resolved to ensure successful delivery.
• Technical support - investigation and diagnosis of issues, in a 2nd/3rd line capacity.
• IT Documentation - Creation and management of IT documentation, processes, project plans and timelines.
• Stakeholder engagement - Liaise with internal stakeholders and third-party vendors to gather requirements, set expectations, and manage deliverables.
• Cyber security - Working in a secure manner, aligning with current IT governance and regulatory standards.
• IT Champion – advocating for best practice in all areas, championing cyber security and identifying areas where technology can increase impact and ease burden.
• Ensure that all IT solutions and integrations uphold the GBUK Group’s values and commitment to patient care and service excellence.
Essential Requirements
• Experience in an IT support or technical role.
• Experience managing / supporting IT projects.
• Understanding of project management methodologies.
• Working to security frameworks, such as Cyber Essentials or ISO 27001.
Desirable
• Bachelor’s degree in IT, Computer Science, or related field.
• Mergers and acquisitions integration experience.
• Experience working in healthcare, medical devices, or regulated environments.
This position offers an excellent opportunity for an individual looking to build a career in this field while contributing positively to our organisation's success.
Equality:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.
At GBUK Group, our culture is deeply rooted in our core values of Solution Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.
GBUK Group is committed to globally enhancing patient care by being the leading specialist provider of enteral, critical care and patient handling products and services. Combined with innovative market leading solutions. GBUK Group enables healthcare professionals to treat patients with confidence; safely and efficiently.
We are seeking a candidate to provide a mix of technical support alongside helping deliver IT projects that strengthen GBUK Group’s cybersecurity posture, transform business systems and enhance the entire IT estate. This is a key part of the IT Team and is a hands on role that involves investigating and diagnosing technical issues related to hardware, software and network systems whilst also getting involved in exciting projects to advance business capabilities.
Duties will include:
• Project support – coordinating project activities and supporting the IT Manager and wider team to ensure projects progressed, risks managed, and issues resolved to ensure successful delivery.
• Technical support - investigation and diagnosis of issues, in a 2nd/3rd line capacity.
• IT Documentation - Creation and management of IT documentation, processes, project plans and timelines.
• Stakeholder engagement - Liaise with internal stakeholders and third-party vendors to gather requirements, set expectations, and manage deliverables.
• Cyber security - Working in a secure manner, aligning with current IT governance and regulatory standards.
• IT Champion – advocating for best practice in all areas, championing cyber security and identifying areas where technology can increase impact and ease burden.
• Ensure that all IT solutions and integrations uphold the GBUK Group’s values and commitment to patient care and service excellence.
Essential Requirements
• Experience in an IT support or technical role.
• Experience managing / supporting IT projects.
• Understanding of project management methodologies.
• Working to security frameworks, such as Cyber Essentials or ISO 27001.
Desirable
• Bachelor’s degree in IT, Computer Science, or related field.
• Mergers and acquisitions integration experience.
• Experience working in healthcare, medical devices, or regulated environments.
This position offers an excellent opportunity for an individual looking to build a career in this field while contributing positively to our organisation's success.
Equality:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.