Administrative Assistant (Technical Services)
| Posting date: | 03 October 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Avonmouth, Bristol |
| Remote working: | On-site only |
| Company: | Avon Fire & Rescue Service |
| Job type: | Permanent |
| Job reference: | 3855 |
Summary
An exciting opportunity has been made available within our Technical Services team.
You would be responsible for providing administrative and reception support to the Transport and Technical Services Department.
You would also assist in maintaining accurate information held on the various IT management systems used within the department.
Some of the things you will be doing
- Carry out general administrative support to include minuting meetings.
- Organise your time effectively to optimise the administration support.
- Maintain accurate data entry processes.
- Work in partnership with the fleet administration manager to ensure the integrity of the information captured in the systems to produce accurate reports.
- Provide cover for other administrative staff to ensure an effective support service is provided at all times to cover staff absences and peaks in workload.
- Maintain records of Technicians work completed and in progress.
- Check for accuracy and ensure information is supplied when required, referring anomalies to the relevant manager.
- Assist with developing improvements to the IT and management recording systems and help ensure they are implemented correctly to support the efficient collection, analysis and reporting of information.
- Provide guidance to staff on the use of the Asset and Fleet Management Systems.
- Provide a reception service, dealing with telephone calls and personal callers, together with answering routine enquiries and taking messages to facilitate the efficient and effective operation of the Centre and to project an appropriate corporate image
- Record accident details to facilitate any investigative work required and the processing of insurance claims and repairs of all operational equipment. Generate productivity reports and record budgetary information relating to different service contracts/clients to assist with budget control.
- Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
What we will need from you
Essential:
- Experience of using databases and spreadsheets and using Microsoft 365.
- Ability to communicate effectively at all levels, orally and in writing, with a good telephone manner
- Able to work to deadlines using own initiative, combined with an efficient, methodical approach
- Minimum of 3 years’ experience in an administration role
- Experience of assisting with process changes and development of systems and procedures
- Experience of collecting, collating and presenting information and basic statistics in various formats
- Excellent attention to detail
- Data entry management
- Ability to identify and resolve issues proactively
- Adaptability and flexibility in a changing environment
- Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.
Desirable:
- Previous knowledge of fleet operations
- Experience of financial administration
What you can expect in return
- 25 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service
- Local Government Pension – Defined Benefit Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to Work scheme
- Welfare and Wellbeing services
- Staff Networks
- Access to Medical Intervention Scheme
- Access to Blue Light card with offers online and high street discounts
You would be responsible for providing administrative and reception support to the Transport and Technical Services Department.
You would also assist in maintaining accurate information held on the various IT management systems used within the department.
Some of the things you will be doing
- Carry out general administrative support to include minuting meetings.
- Organise your time effectively to optimise the administration support.
- Maintain accurate data entry processes.
- Work in partnership with the fleet administration manager to ensure the integrity of the information captured in the systems to produce accurate reports.
- Provide cover for other administrative staff to ensure an effective support service is provided at all times to cover staff absences and peaks in workload.
- Maintain records of Technicians work completed and in progress.
- Check for accuracy and ensure information is supplied when required, referring anomalies to the relevant manager.
- Assist with developing improvements to the IT and management recording systems and help ensure they are implemented correctly to support the efficient collection, analysis and reporting of information.
- Provide guidance to staff on the use of the Asset and Fleet Management Systems.
- Provide a reception service, dealing with telephone calls and personal callers, together with answering routine enquiries and taking messages to facilitate the efficient and effective operation of the Centre and to project an appropriate corporate image
- Record accident details to facilitate any investigative work required and the processing of insurance claims and repairs of all operational equipment. Generate productivity reports and record budgetary information relating to different service contracts/clients to assist with budget control.
- Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
What we will need from you
Essential:
- Experience of using databases and spreadsheets and using Microsoft 365.
- Ability to communicate effectively at all levels, orally and in writing, with a good telephone manner
- Able to work to deadlines using own initiative, combined with an efficient, methodical approach
- Minimum of 3 years’ experience in an administration role
- Experience of assisting with process changes and development of systems and procedures
- Experience of collecting, collating and presenting information and basic statistics in various formats
- Excellent attention to detail
- Data entry management
- Ability to identify and resolve issues proactively
- Adaptability and flexibility in a changing environment
- Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.
Desirable:
- Previous knowledge of fleet operations
- Experience of financial administration
What you can expect in return
- 25 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service
- Local Government Pension – Defined Benefit Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to Work scheme
- Welfare and Wellbeing services
- Staff Networks
- Access to Medical Intervention Scheme
- Access to Blue Light card with offers online and high street discounts
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.